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Hampton Inn & Suites by Hilton Thunder Bay

2 1/2 star rated hotel
9.2/10 Wonderful
(1003 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites by Hilton Thunder Bay is praised for its convenient location near the airport, with a complimentary shuttle service frequently mentioned in positive reviews. Guests consistently highlight the cleanliness and comfort of the rooms, along with the spaciousness and comfortable beds. The complimentary breakfast also receives positive feedback. However, some reviews mention parking challenges and that the hotel is not in a central location for other amenities or activities. While most experiences with the hotel are positive, there are isolated issues with parking space and Wi-Fi.

Guest highlights

Complimentary airport shuttle service
Clean and spacious rooms
Comfortable beds
Complimentary breakfast

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and laundry facilities.

Nearby attractions

Located in Thunder Bay, Hampton Inn & Suites by Hilton Thunder Bay is in an area with good airport proximity. Fort William Gardens and Northwestern Ontario Sports Hall Of Fame are cultural highlights, and some of the area's landmarks include Fort William Historical Park and Thunder Bay Tourist Pagoda. International Friendship Garden and Prince Arthur's Landing are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily
Free daily reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Pool umbrellas

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites by Hilton Thunder Bay
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

37 reviews

Review data

5 star reviews

73%

4 star reviews

14%

3 star reviews

11%

2 star reviews

0%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites by Hilton Thunder Bay

Showing 1 - 10 of 37 reviews

Latest reviews (37)

P

Peggy

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

I arrived early. Room wasn't ready. Accommodated with a luggage room and their fridge to keep my food frozen. Wonderful help to assist with internet connection. Excellent shuttle service for an early 5:30 am start!
R

Robert

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Brilliant hotel large rooms very modern staff excellent and breakfast was well worth the money Also free airport transfer was great when I go back to Canada in 2026 I will definitely be booking in here again
S

Stephan

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

1 out of 5 stars

I booked for two nights and my travels plans changed and could only stay for one night. I advised them on check in I needed to check out a day early and they would not refund me the second night and insisted on charging me for both nights. They said it's because I booked with Expedia, however when I contacted Expedia, they said they would call the hotel to see if they would change it for me. They were informed the hotel declined. Terrible service and no longer staying with this chain. I've never had a problem at other chains doing this.
S

Stan

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

Fast friendly service, well equip spacious and clean rooms, and very quiet considering it’s next to the airport! We didn’t even hear any of the planes.
W

Wesley

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to the airport.lots of parking. Quick check in and out.Very friendly and helpful staff.
J

Jason

20 Mar 2024 - 21 Mar 2024
reviewed on expedia

5 out of 5 stars

Very close proximity to the airport and provided complimentary shuttle at odd hours.
S

Sharon

7 Jan 2024 - 8 Jan 2024
reviewed on hcom

3 out of 5 stars

Stayed here as it is close to the airport and they offer a shuttle to the airport. However, can’t leave the vehicle parked there which doesn’t make any sense.
T

Thomas

20 Dec 2023 - 21 Dec 2023
reviewed on hcom

5 out of 5 stars

New hotel conveniently located near airport, restaurants and shopping. Rooms are spacious and very comfortable. Complimentary breakfast was pretty good. Will be happy to stay here again.
J

JOANNE

4 Oct 2023 - 5 Oct 2023
reviewed on expedia

5 out of 5 stars

Second time I have stayed here this year. Close to airport and nice buffett breakfast for free
J

Jean-Michel

2 Oct 2023 - 3 Oct 2023
reviewed on expedia

5 out of 5 stars

Very pleasant stay. Thank you for the shuttle to the airport
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