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Hampton Inn & Suites Charlotte Airport Lake Pointe

2 1/2 star rated hotel
9.4/10 Exceptional
(1000 verified Hotels.com guest reviews)
See real reviews (131)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Charlotte Airport Lake Pointe is a popular choice for travellers, with many praising its convenient location near the airport and the helpfulness of the staff. Guests regularly mention the clean, modern rooms and the free airport shuttle as significant positives. However, it's important to note that there is a parking charge, which has been a source of some negative feedback. The hotel also shares a parking lot with a Tru by Hilton.

Guest highlights

Free airport shuttle service
Clean and spacious rooms
Friendly and helpful staff

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Located in Charlotte, Hampton Inn & Suites Charlotte Airport Lake Pointe is in an area with good airport proximity. McDowell Nature Center and Preserve and Latta Nature Preserve reflect the area's natural beauty and area attractions include Carowinds Theme Park and NASCAR Hall of Fame. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Uncovered extended parking on site (USD 25 per week)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available weekdays 6:30 AM–9:30 AM

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Luggage storage

Accessibility

Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Arcade/game room
Billiards/pool table
Seasonal outdoor pool

Outdoor

Outdoor furniture
Pool sun loungers

Conveniences

Elevator
Front-desk safe
Vending machine
Water dispenser

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Charlotte Airport Lake Pointe
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

131 reviews

Review data

5 star reviews

72%

4 star reviews

19%

3 star reviews

6%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Charlotte Airport Lake Pointe

Showing 1 - 10 of 131 reviews

Latest reviews (131)

C

Charles

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

4 out of 5 stars

Required to pay an additional fee for parking.
S

Sandra

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Short stay just to sleep and get up early for our flight. Appreciated the airport shuttle service!
M

Melinda

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

I will definitely stay again while traveling. Shuttle made trip to airport super easy.
J

Janie

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

At the last minute we decided to head down to Charlotte for a weekend to spend time with the grandbaby everything worked out for us and we enjoyed our stay. Was a little sad about paying parking I will still be willing to return. Check in and check out was seamless.
R

Rhonda

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

The room was clean and breakfast choices were good. Staff was friendly. We scheduled the airport shuttle and it left without us with no warning. While I understand it needs to leave in a timely manner, we were in the breakfast area up until 7:31 --out front within a minute of the scheduled time--and they did not attempt to find us.
C

Catherine

28 Jul 2024 - 29 Jul 2024
reviewed on expedia

4 out of 5 stars

A suitable property for the night. Terrible that paying all that money you have to pay another fee for parking. Do you know own the parking lot?
E

Estrellita

18 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

Extremely friendly staff with the exception of airport shuttle driver. Nice newer facility, however, restaurant has a very limited menu.
B

Barbara

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

4 out of 5 stars

This property is gorgeous , plus airport shuttle is a bonus . It’s a combo Hampton Inn /Tru- cle as n modern space , stellar staff , super convenient to airport and new VA health center . Really nice rooms , common areas , convenience store with nice selection of wine and beer .
J

Joshua

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Very convenient option for a hotel! Only a few minutes from the airport and the shuttle drivers were friendly and helpful! The front desk staff were amazing, we got in late and they had menus from near by restaurants that would deliver directly to our room.
R

Robespierre

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

4 out of 5 stars

The place clean and the staff was helpful and pleasant. I did not like that I had to pay for parking.
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