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Clarion Inn & Suites Airport

2 1/2 star rated hotel
6.6/10
(840 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Based on the available reviews, the Clarion Inn & Suites Airport appears to be a budget-friendly option, but it receives negative feedback regarding the overall condition of the hotel. Many reviewers cite issues with the cleanliness and maintenance of rooms, and concerns about the safety and security of the property. The hotel is described as 'run down', with reports of missing fixtures and a general lack of appeal. There are also reports of issues with reservations and unhelpful staff. This hotel may not be suitable for those seeking a comfortable or reliable stay.

About the hotel

Nearby attractions

Located in Grand Rapids, Clarion Inn & Suites Airport is in the business district and near the airport. Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall are cultural highlights, and travelers looking to shop may want to visit Woodland Mall and Downtown Market. Check out an event or a game at Van Andel Arena, and consider making time for John Ball Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golf lessons, golfing, and outlet shopping.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Arcade/game room
Fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Vending machine

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Clarion Inn & Suites Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

20%

2 star reviews

40%

1 star reviews

40%

We have selected a sample of reviews which reflect what travellers have said about Clarion Inn & Suites Airport

Latest reviews (5)

L

Leila

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

1 out of 5 stars

Police had to be called couple fighting next to us, kids screening in fear at 3 am. In the other side couple cooking in room set off smoke alarms door acres to the pool had people drinking and doing dugs in the corridor. Part in the parking lot smoking drugs. Very unsafe, dirty accommodations
B

Beth

14 Jul 2024 - 15 Jul 2024
reviewed on wotif

2 out of 5 stars

Run down-bathroom light switchplate was missing. Overall room was unappealing. No shuffle from airport.
D

Denise

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

2 out of 5 stars

The place looks good from outside but inside is pretty run down. No carpet in room, just a basic room for sleeping I guess. Door to side parking lot was always propped open with rocks with people constantly coming & going. Almost felt like a homeless shelter for women with lots of unsupervised kids. I wouldn't stay there again.
P

Peter

2 Jun 2023 - 4 Jun 2023
reviewed on orbitz

1 out of 5 stars

As I checked in the front desk denied I had a reservation even though I spoke with the manager two days in advance who guaranteed me she will have a crib for my infant child, I informed them that I will check in late as well. The front desk agent was very rude as I asked her what am I supposed to do at 1 o’clock in the morning with my family and my infant baby because our flight was delayed. The clerk replied “I had been there in this situation and was homeless once with nowhere to go, I don’t have a room for you.” Apparently, they have my room to someone else. I had to call Expedia agent who gave me a different confirmation number that allowed the front desk agent to find my reservation. Then she gave me a room that was occupied, someone was already asleep inside that room. Then they had to move me to another room. The following day, too many strangers kept opening my room door with their scanned key claiming that room was giving to them by the front desk. It was a very disappointing experience as we kept finding people opening the door on us with our child. I will never step a foot in such an unsafe place with unprofessional staff.
D

Dexter

20 Jul 2022 - 21 Jul 2022
reviewed on orbitz

3 out of 5 stars

Renovation was overall cheap. Good for budget travelers but not real nice
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