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DoubleTree by Hilton Hotel Grand Rapids Airport

4 star rated hotel
8/10 Good
(882 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Hotel Grand Rapids Airport is praised for its convenient location and excellent airport shuttle service. Guests consistently mention the friendly and helpful staff, as well as the quality of the on-site restaurant, Ganders. While some rooms may be older, they are reported to be clean and comfortable. However, some guests have noted inconsistent experiences with check-in, and Wi-Fi may not be free.

Guest highlights

Reliable airport shuttle service
Friendly and helpful staff
Good quality restaurant onsite

About the hotel

Nearby attractions

DoubleTree by Hilton Hotel Grand Rapids Airport is located in Kentwood, a neighborhood in Grand Rapids, and is in the suburbs and near the airport. Frederik Meijer Gardens and Sculpture Park and Grand Rapids Art Museum are cultural highlights, and travelers looking to shop may want to visit Woodland Mall and Downtown Market. Looking to enjoy an event or a game while in town? See what's going on at Van Andel Arena.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 6-16 per person

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 30
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

ATM/banking services
Ballroom
Elevator
Gift shop/newsstand
Grocery/convenience store
Reception hall
Water dispenser

More

Fireplace in lobby
Shared microwave
TV in lobby
map

Reviews that mention...

Hotel Reviews

for DoubleTree by Hilton Hotel Grand Rapids Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

69%

4 star reviews

19%

3 star reviews

6%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton Hotel Grand Rapids Airport

Showing 1 - 10 of 16 reviews

Latest reviews (16)

M

Michaela

13 Feb 2024 - 17 Feb 2024
reviewed on expedia

4 out of 5 stars

Excellent and frequent airport shuttle; quiet; nice pool and hot tub; comfortable beds;
P

Patricia

22 Oct 2023 - 23 Oct 2023
reviewed on expedia

5 out of 5 stars

Easy access to the airport from the hotel and restaurant served good food
R

Robert

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Stayed there prior to going to the airport, the restaurant & staff we’re very good with a good choice on the menu, the bar tender was very accommodating for evening dining. The hotel was very comfortable & had a complementary airport shuttle
s

stephen

19 May 2023 - 21 May 2023
reviewed on expedia

5 out of 5 stars

Great shuttle service
J

Jesse

20 Jul 2023 - 21 Jul 2023
reviewed on expedia

4 out of 5 stars

It was close the airport and had a shuttle.
L

Lisa

30 Jun 2023 - 9 Jul 2023
reviewed on expedia

5 out of 5 stars

With flight cancellations and changes, the staff were so kind and helpful! Special thanks to Jolanda and Ashlen!! The lounge and pool areas were nice!! Room clean and comfortable. Will stay here again.
M

Monique

4 Jun 2023 - 6 Jun 2023
reviewed on travelocity

5 out of 5 stars

The room was clean and comfortable. The staff was fruendly and the airport shuttle was great.
P

Philip

1 Jun 2023 - 5 Jun 2023
reviewed on travelocity

5 out of 5 stars

Nice location for getting to and from the airport and downtown. Ganders restaurant was great. Especially liked our hostess Niki.
J

Jennifer

25 Mar 2023 - 26 Mar 2023
reviewed on travelocity

5 out of 5 stars

Stayed at Double Tree before an early flight to Arizona. Got the 3:45 am suttle to the Airport. The driver was nice. The hotel was very clean and nice on the inside. Outside needs some tlc, but it looks like they are updating.
P

Patrick

1 Feb 2023 - 3 Feb 2023
reviewed on travelocity

3 out of 5 stars

Room was just ok . The heater caused a lot of lost sleep both night because it sounded like an airline engine. Checking the front desk was more interested in a flight crew than me. Did not even offered a cookie. Tried to get an answer for 2 days about extending my check out time and no one answered until it was too late.
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