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Wyndham Garden Grand Rapids Airport

3 star rated hotel
5.4/10
(1001 verified Hotels.com guest reviews)
See real reviews (29)

generated by AI based on family reviews

Overview

The Wyndham Garden Grand Rapids Airport has a mixed reception from guests. While its proximity to the airport and the spacious rooms are positive points, many reviews highlight significant issues. These include uncleanliness (dirty floors, stained furniture, and lingering smells), maintenance problems (broken door handles, malfunctioning air conditioning, and blocked peepholes), and safety concerns (loitering individuals, lack of security, and noise issues). Positive comments about the staff's friendliness and helpfulness are also found. However, the substantial negative feedback regarding cleanliness, maintenance, and safety raises serious concerns.

Guest highlights

Close proximity to the airport
Spacious rooms

About the hotel

Nearby attractions

Wyndham Garden Grand Rapids Airport is located in Kentwood, a neighborhood in Grand Rapids, and is in a shopping district and near the airport. Watermark Country Club and Golf Club at Thornapple Pointe are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Centerpointe Mall and Woodland Mall. Looking to enjoy an event or a game while in town? See what's happening at Orbit Room or MSA Fieldhouse.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Breakfast available for a fee: USD 10.00-25.00 for adults and USD 10.00-25.00 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Braille signage
Grab bar in bathtub
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable bathtub seat
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Wyndham Garden Grand Rapids Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

29 reviews

Review data

5 star reviews

3%

4 star reviews

14%

3 star reviews

24%

2 star reviews

28%

1 star reviews

31%

We have selected a sample of reviews which reflect what travellers have said about Wyndham Garden Grand Rapids Airport

Showing 1 - 10 of 29 reviews

Latest reviews (29)

L

LaToya

6 Sept 2024 - 8 Sept 2024
reviewed on hcom

1 out of 5 stars

This place was not a good place it smelled very bad the blinds wore ripped and tore the bed smelled I could not stay there so within 15mins I checked out they didn’t give me money back for the first room but they did refund for the second night I don’t not recommend but if traveling on a budget than this might be it I booked through hotel.com and I will never again
L

Laura

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

2 out of 5 stars

This was the worst hotel I have stayed in near the airport in Grand Rapids. Because all flights were cancelled 7/19/24 due to IT issues, everyone needed a place to stay. The floors were dirty in the room. The wallpaper was peeling off the walls in the bathroom. The whole hotel had a very strange smell. Curry??? I would have left if I could have found another room somewhere else.
C

Charles

24 Jun 2024 - 26 Jun 2024
reviewed on expedia

2 out of 5 stars

property felt under construction but didnt seem like any work was being done. power went out my second day and they refused to check me out or refund me. pool was a little murky and could use some ph balance. good location as far as restaurants and close to airport. but probably wont be back
L

Lilybeth

17 Jun 2024 - 18 Jun 2024
reviewed on hcom

3 out of 5 stars

It got the job done but very weird set up and long walk to elevator through building with no signage. Breakfast was lacking. The first room I was in had the safety door lock that didn’t line up so it couldn’t be used. I had to do the lo no walk back down to request a new room which they were hesitant to do. As a single female traveler this was really frustrating. The floors were a bit sticky and so I didn’t walk around barefoot in the room. It was during a heat wave and the air wasn’t on in either room I was in and the units were in rougher shape so the room barely chilled off while there.
A

Anthony

29 Feb 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

Great place to stay and close to the airport the staff was friendly and helpful
C

Cherona L

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

1 out of 5 stars

First off, we were greeting by some wild driver in the parking lot. Then we walked in to a funky smelling hallway. The room had walls that had smudge marks and dead mosquitoes squashed into the wall… it’s February, so obviously the walls haven’t been cleaned in awhile. Oh, the toilet seat didn’t match the toilet… and it loud sounds all night. The other guests were quite loud. I would have left immediately if it was earlier, but I was too tired from a long day of travel.
S

Susan

12 Jan 2024 - 14 Jan 2024
reviewed on hcom

1 out of 5 stars

Absolutely disappointed. Chose to stay at a hotel for the weekend due to a blizzard coming in. Chose this hotel since it has a pool. The pool area was pad locked so guests could not use the pool. Would be nice if they updated that on the website as multiple travelers had come to the hotel to swim. Some including myself had drove from an hour or more away. The rooms are in very run down condition and they didn't even provide a shower curtain. I spoke to a few other travelers who also had no shower curtain. Now we had personally stayed at this hotel a few years ago and the hotel conditions were much better. For sure will not be going back nor would I recommend the hotel to anyone
J

John

21 Oct 2023 - 22 Oct 2023
reviewed on expedia

3 out of 5 stars

This is definitely a family owned place, lots of just patching up. I kid you not, the people that were there were either on drugs or looking for drugs. We heard three gun shots about 11pm on that saturday night. Overall, the room was pretty clean, like the bed made and sheets were clean. The sinks were clogged with hair and the sink AND the tub were backing up. a hair tie left so we know sweeping wasn't really done. This was a last minute stay, but I definitely wouldn't have my wife and kids solo there. The parking is in the back and its hidden. Outside was really unsafe and a LOT of activity going on.
L

Lauren

20 Aug 2023 - 21 Aug 2023
reviewed on expedia

2 out of 5 stars

The floors throughout the hotel were filthy. The hall carpets needed to be vacuumed. Room was adequately cleaned but had a strong smell of air freshener products, like there was something to be covered up. If you're looking for a place to stay close to airport, try somewhere else.
J

Jaclyn

28 Jul 2023 - 29 Jul 2023
reviewed on travelocity

3 out of 5 stars

The room was actually good, it was the area around the hotel and leading to my room that left a lot to be desired. HUGE potholes in the parking lot, people loitering outside the back door, back door did not lock (anyone could gain entrance), elevator needed maintenance. The hotel was in a good location, so I was shocked that the property was not maintained well.
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