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Best Western Plus JFK Inn & Suites

2 1/2 star rated hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (51)

generated by AI based on family reviews

Overview

The Best Western Plus JFK Inn & Suites is a conveniently located hotel near the airport, frequently praised for its clean and spacious rooms and friendly staff. Many guests appreciate the shuttle service to the airport, although some reviews note limitations on pick-up locations. While some find the breakfast to be basic, the overall impression is one of a clean, modern hotel well-suited for short stays before or after a flight. However, several negative reviews cite inconsistent shuttle service, and issues with noise, cleanliness and staff attentiveness.

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a meeting room. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Houston, Best Western Plus JFK Inn & Suites is in an area with good airport proximity. Crowley, W. E. "Bill" Park and Park at Fall Creek reflect the area's natural beauty and area attractions include Houston Grand Prix and Schott Park. Looking to enjoy an event or a game while in town? See what's going on at Humble Civic Center, or consider a night out at Hidden Pines | Lake Houston.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 6:00 PM - 10:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathtub
Elevator
Grab bar in bathtub
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool

Things to do

24-hour fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Plus JFK Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

51 reviews

Review data

5 star reviews

51%

4 star reviews

22%

3 star reviews

8%

2 star reviews

6%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus JFK Inn & Suites

Showing 1 - 10 of 51 reviews

Latest reviews (51)

H

Helen

27 Oct 2024 - 29 Oct 2024
reviewed on hcom

5 out of 5 stars

Very clean and affordable. Was very quite and close to the Park & Fly service we needed at the airport.
A

Allen

4 Sept 2024 - 5 Sept 2024
reviewed on hcom

5 out of 5 stars

Wonderful stay. From check in to check out. The front desk clerk was friendly and professional. Room was clean and spacious. Perfect for getting some rest before an early flight.
R

Ravinder

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

4 out of 5 stars

You get what you pay for. Very convenient. The rooms are nice and spacious. You need to call for the shuttle. Next to some convenient eateries. Breakfast is terrible
C

Chao-Min

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

4 out of 5 stars

I chose this hotel due to miss connecting flight. Check in at late night, front desk is very friendly.Room is comfortable, clean, the amenities is simple. Free breakfast is more like free bagels and coffee.
J

Jay-Me

6 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

Good stay overall! Super clean. Modern property. I’d love to have a recycle bin/container in my room during my next stay. The shuttle service was great. Hussein is an awesome driver!
C

Cliff

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean and comfortable property. Very close to the airport.
C

Candice

1 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

Due to a business trip, we booked this hotel for five nights. When we arrived at George Bush Airport, we tried calling the hotel several times to ask about the shuttle pickup point, but no one answered the phone. So we took a taxi to the hotel, which looked quite new from the outside. However, as soon as we entered the lobby, we were hit by a strong moldy smell, which permeated the corridors and rooms as well. It was unbearable, so we asked the front desk if we could stay just for the night and cancel the remaining four nights. The front desk said that since we booked through Expedia, we needed to negotiate with the platform. When we sought help from the platform, they pushed back, saying it was up to the hotel to decide, and they had no authority. In the end, we received no positive response. The hotel's elevator was terrible; we suspected it was converted from two freight elevators rather than being standard passenger elevators. Every time it started, it made a deafening noise and vibrated intensely. The room was very standard and basic, and ironically, once you got used to the strong moldy smell, you no longer noticed it—until you came back from outside and were reminded of the terrible hotel you booked. There were no toiletries, so we assumed it was normal not to have soap bars either. However, on the second-to-last night, a soap bar miraculously appeared on the sink! Please tell me, what is the standard here? Should I expect to have it or not? Since I found stains on t
G

Glen

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

4 out of 5 stars

Clean, new, friendly staff but mostly very close to the airport with a shuttle service
J

JAMES

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Lovely modern and clean property. Manager was there to take care of me after I arrived after check in because my flight was delayed. They even accommodated late check out so I was able to work from my room. Would definitely recommend.
T

Timothy

17 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

Recently remodeled hotel very close to IAH airport.
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