1/29

Comfort Suites Louisville Airport

2 1/2 star rated hotel
8.2/10 Very Good
(739 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Comfort Suites Louisville Airport provides convenient accommodation for travellers, with many praising its close proximity to the airport and the spacious, clean rooms. Guests regularly mention the complimentary breakfast, although the quality and availability can vary depending on the time of day. Some reviewers point to inconsistencies in service and maintenance issues such as noisy air conditioning, uncomfortable sofa beds, or temporary elevator outages. While most describe friendly and helpful staff, some negative experiences are also noted.

Guest highlights

Close proximity to the airport
Spacious and clean rooms
Complimentary breakfast
Friendly staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Louisville, Comfort Suites Louisville Airport is in the business district and near the airport. Kentucky Kingdom and Louisville Zoo are local attractions and those in the mood for shopping can visit Jefferson Mall and Outer Loop Plaza Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hall or Cardinal Stadium.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 AM–9 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Louisville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

20%

3 star reviews

13%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Louisville Airport

Showing 1 - 10 of 15 reviews

Latest reviews (15)

T

Tanya

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

3 out of 5 stars

Room was clean. Water got left on in pool,and flooded the whole pool area...water ran under door to outside parking lot. Got up and still had time to eat breakfast,employee snatched Sausage & Eggs up right in my face taking them away. Alot of food items were completely out,or almost empty(Waffles & Orange Juice looked like water). I left the area having only 2 pieces of toast and still very hungry! 1 of the reasons i chose this hotel was the fact it offered free breakfast. Not happy at all!!
H

Harold

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Best option close to the airport
A

Ashley

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

The customer service here was not good at all. Staff blatantly ignored customers and would just keep walking. I was made to sleep with a top sheet only. When I asked to cancel for a refund so I could go somewhere that had covers available I was told no. I then asked to cancel my 2nd nights stay and again was refused a cancellation refund. I’ve never in my years of travel experienced customer service like that and will never book with a Comfort Hotel again.
R

Robert

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

5 out of 5 stars

Overnight stay for an early flight
A

Alexis

2 Sept 2023 - 3 Sept 2023
reviewed on orbitz

4 out of 5 stars

9 minutes from the airport. Clean and convenient. Some restaurants within walking distance. Evening staff helpful and friendly but early morning woman at the desk stopped short of accusing me of stealing water when I had changed my mind and put it back untouched. Other guests were noisy. However, that said, I’d stay again.
J

Jenny

22 Jul 2023 - 25 Jul 2023
reviewed on hcom

5 out of 5 stars

Our travel plans changed last minute and we decided to check out a day early, 2 nights instead of the planned 3. The manager was very understanding and did not charge us the fee that I would have incurred based on a discounted 3 night stay. He was very friendly as well. The room was clean and comfortable and in a good location. Would stay here again.
A

Andrew

1 May 2023 - 2 May 2023
reviewed on orbitz

5 out of 5 stars

A pleasant and convenient airport hotel. The room was spacious and clean, with everything we needed. Would stay at again.
J

John

26 Dec 2022 - 30 Dec 2022
reviewed on hcom

2 out of 5 stars

Found a bed bug after the first night. All phones were down meaning. I couldn’t call the desk to alert them or to any rooms. Final night of 3 found no breakfast provided as included due to the only employee on duty having to drive the shuttle to the airport. They were kind enough to leave the previous day’s dry and stale food out though. After my company used this hotel literally dozens of times without incident (or at least reported incident) this one occurrence may not be a normal, but bed bugs aren’t anything I’d choose to stay with again. They only wanted to change my room for finding it, without even so much as an apology.
K

Karen

30 Dec 2022 - 31 Dec 2022
reviewed on orbitz

5 out of 5 stars

It was a very roomy suite and everything was updated and clean. Breakfast area is large and lots of food selections. Staff is friendly. Ease of parking.
K

Kelly

20 Nov 2022 - 21 Nov 2022
reviewed on orbitz

5 out of 5 stars

The value was excellent. The rooms were spacious and clean, parking was free as was the Wi-Fi, the TV channel selections were plentiful and there was a complimentary breakfast. I would definitely stay here again if in Louisville.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels