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- Best Western Plus New Orleans Airport Hotel
Best Western Plus New Orleans Airport Hotel
2 1/2 star rated hotel
8/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (55)
generated by AI based on family reviews
Overview
The Best Western Plus New Orleans Airport Hotel offers convenient proximity to Louis Armstrong New Orleans International Airport, making it a practical choice for travellers. Guests frequently praise the cleanliness of the rooms and the friendly and helpful staff. The hotel offers a complimentary breakfast, though some reviews mention inconsistencies in its quality or availability. While many find the location convenient, the shuttle service to the airport has been a point of contention, with some describing it as inconvenient or unreliable, involving multiple transfers. The hotel is described as being close to the airport, though this depends on the terminal and shuttle services. Some guests report issues with amenities such as air conditioning and hot water. For those who prefer a more central location, it may be necessary to consider transportation.
Guest highlights
Close proximity to the airport
Friendly and helpful staff
Clean rooms
About the hotel
Nearby attractions
Best Western Plus New Orleans Airport Hotel is located in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner with good airport proximity. Destrehan Plantation is a notable landmark, and travelers looking to shop may want to visit Clearview Mall and Lakeside Shopping Center. Check out an event or a game at Pontchartrain Center, and consider making time for Audubon Zoo, a top attraction not to be missed.
Popular amenities
Parking
Cruise terminal shuttle (surcharge)
Extended parking on site (USD 8 per day)
Free self parking on site
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
Free continental breakfast available daily 6:30 AM–9:30 AM
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Things to do
Fitness center
Outdoor pool
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine
More
Fireplace in lobby
Smoke-free property
Reviews that mention...
Hotel Reviews
for Best Western Plus New Orleans Airport Hotel
4 out of 5 stars
55 reviews
Review data
5 star reviews
- 42%
4 star reviews
- 33%
3 star reviews
- 18%
2 star reviews
- 2%
1 star reviews
- 5%
We have selected a sample of reviews which reflect what travellers have said about Best Western Plus New Orleans Airport Hotel
Showing 1 - 10 of 55 reviews
Latest reviews (55)
W
Wendy
29 Jul 2024 - 30 Jul 2024
reviewed on hcom
3 out of 5 stars
My flight got in late and I arrived after 1am. When I checked in I requested a late check out. The following morning housekeeping knocked on my door and I told them I had requested a late check out. At 11am exactly the phone rang and I was told I needed to come downstairs to pay $50 to stay until 1:30. At 11:16 I arrived downstairs with my suitcase intending just to leave, the manager greeted me at the elevator and told me they had already charged me the $50. The entire process was fairly rude. I will not stay there again.
J
Jennie
16 Jul 2024 - 17 Jul 2024
reviewed on hcom
4 out of 5 stars
It was a good, convenient, overnight stay close to the airport.
C
Christal
10 Jul 2024 - 11 Jul 2024
reviewed on hcom
4 out of 5 stars
This was a good rest location before an early flight out and it was the best hotel option for us. Not too many places to eat, only the waffle house was the closest, but it was good. Our bed was comfortable and front desk service was really nice as well.
R
Rahul
30 Jun 2024 - 1 Jul 2024
reviewed on hcom
4 out of 5 stars
Description is misleading. It’s a long way from the airport- and needs a taxi/uber, which is $20-$50 more depending on time of day. Can’t walk it - unless you fancy walking through a swamp along a highway with no sidewalk. It’s next to the OLD airport.
Hotel itself is fine. Older property that hasn’t been updated. Airport shuttle isn’t - they do the pickup/drop-off to/from the rental car shuttle service location, abd doesn’t run at night.
A
Amy
18 May 2024 - 19 May 2024
reviewed on expedia
4 out of 5 stars
The hotel was in great condition and the staff was friendly. The TV in our room would not work and the hotel is no longer convenient to the airport since they have redone the airport.
v
victor
18 Apr 2024 - 21 Apr 2024
reviewed on expedia
4 out of 5 stars
Convenient to airport and major highways
D
Daniel
20 Apr 2024 - 21 Apr 2024
reviewed on expedia
4 out of 5 stars
Tipical airport area. Mostly industrial
L
Les
29 Mar 2024 - 30 Mar 2024
reviewed on expedia
5 out of 5 stars
Easy close trip to the airport, very clean and comfortable. Friendly polite staff.
A
Ann
22 Mar 2024 - 24 Mar 2024
reviewed on expedia
5 out of 5 stars
Front desk was great. We got in after midnight & a large party walked in just ahead of us but the woman at the front desk was so quick that we were in our room in no time. Area was industrial but it was fine for us since we were site seeing at various places. And also a big plus was it being so close to the airport.
E
Erin
31 Jan 2024 - 1 Feb 2024
reviewed on orbitz
5 out of 5 stars
Convenient clean hotel close to MSY economy parking
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