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Holiday Inn New Orleans Airport North, an IHG Hotel

3 star rated hotel
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (53)

generated by AI based on family reviews

Overview

The Holiday Inn New Orleans Airport North is a convenient option for travellers, with many praising its proximity to the airport and the complimentary shuttle service. Guests frequently mention the clean and comfortable rooms and friendly, helpful staff. While the shuttle is generally well-regarded, some guests have reported occasional delays or inconsistencies. The on-site restaurant receives mixed reviews; some guests found it satisfactory, while others noted issues with food quality and staffing. Note that some facilities may be affected by ongoing renovations following Hurricane Ida.

Guest highlights

Convenient airport shuttle
Clean and comfortable rooms
Helpful and friendly staff

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and dry cleaning.

Nearby attractions

Holiday Inn New Orleans Airport North, an IHG Hotel is located in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner with good airport proximity. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street. Louisiana Children's Museum and Audubon Zoo are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free area shuttle up to 3 miles
Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Local cuisine breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 20 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Fitness center
Golfing
Outdoor pool
Shopping

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn New Orleans Airport North, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

53 reviews

Review data

5 star reviews

60%

4 star reviews

11%

3 star reviews

13%

2 star reviews

11%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn New Orleans Airport North, an IHG Hotel

Showing 1 - 10 of 53 reviews

Latest reviews (53)

N

Neal

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

5 out of 5 stars

Whenever we are traveling out of MSY airport we stay here .The hotel provides transportation to and from the airport and allows us to park our car until we return. Great stress releavers.
D

David

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Actually, we didn't stay in the room for more than 2 hours thanks to cloudstrike and Delta. BUT their Shuttle service driver was the absolute best! He drove us around several trips to assist us in getting us and our luggage to the airport to handle the rebooking, car rentals, at the airport (multiple trips b/c of the chaos) at Midnight+. We wouldn't have made to Atlanta for our connecting flight in time w/o his help. Vacation saved! Kudos to your staff and your trusty Shuttle driver!
R

Roberta

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

The service at the hotel location has been wonderful. The facility is clean and updated. The staff is professional and responsive. I would like you to commend Ms. Lindsay Hubert on the impeccable service she provided. So had been very helpful. Lindsay has gone above and beyond. She even helped me with a difficult taxi driver that transported me from the airport to the hotel went I arrived. Lindsay’s sense of professionalism, and the care, concern courtesy she has showed make me feel like a very special customer.
K

Kristen

30 Jul 2024 - 31 Jul 2024
reviewed on expedia

5 out of 5 stars

Friendly, helpful staff & excellent airport shuttle services
t

trinh

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient to airport. Nice and clean
C

Carmon

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

The accessibility to the airport without the sounds of planes was surprising! Great stay for an early morning flight the next day.
A

Angela

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

They had a free shuttle to take you to Walmart or the convenience store, so that was good. The thing I didn't like was the room it was musty and the sheets, comforters, and towels were all damp feeling. When I tried to get replacements they just said they were cold. It may have been that way but it felt wet to the skins and very uncomfortable. They said a lot of people complain about it.
L

Leonor

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Great stay. Close to the airport, and penny of places to eat. Clean and parking is included which is helpful. The beds were very comfortable.
A

Angela

27 May 2024 - 28 May 2024
reviewed on orbitz

5 out of 5 stars

Loved the airport shuttle and option to leave our car there while out of town
M

Monica

6 May 2024 - 7 May 2024
reviewed on expedia

4 out of 5 stars

Ideal hotel to spend 1 night to catch a flight next day. Only 1 mile to MSY airport & free shuttle starting at 6:00am.
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