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Comfort Suites Airport

2 1/2 star rated hotel
8/10 Good
(1000 verified Hotels.com guest reviews)
See real reviews (53)

generated by AI based on family reviews

Overview

Comfort Suites Airport is a convenient option for travellers needing proximity to the airport, frequently praised for its comfortable beds and generally clean rooms. Many guests appreciate the friendly and helpful staff. However, reviews reveal inconsistencies in service; the airport shuttle is intermittently unavailable, and some guests have reported issues with room cleanliness, elevator outages, and maintenance issues. The hotel's age is also apparent to some visitors.

Guest highlights

Comfortable beds
Friendly staff
Convenient airport location

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and multilingual staff are onsite.

Nearby attractions

Comfort Suites Airport is located in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner, and is in the suburbs and near the airport. Travelers looking for local activities can try Port of New Orleans and Julia Street Cruise Terminal, while those looking to experience a bit of culture can stop by National World War II Museum. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Pontchartrain Center.

Popular amenities

Parking

Extended parking on site
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Conveniences

ATM/banking services
Elevator

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

53 reviews

Review data

5 star reviews

34%

4 star reviews

34%

3 star reviews

17%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Airport

Showing 1 - 10 of 53 reviews

Latest reviews (53)

K

Kelly

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

3 out of 5 stars

Pretty dated but clean, but could see paint scraped off walls. Staff very friendly though, short drive to airport.
R

RAYMOND

22 Jul 2024 - 23 Jul 2024
reviewed on travelocity

4 out of 5 stars

Check in was smooth and easy. Room and facility appeared clean and the bed was comfortable. The shower was adequate but could be better water pressure and hot water could be hotter… but was sufficient to meet my needs. There are a handful of close by places to eat and proximity to the airport can’t be beat. Definitely an older property but overall decent
J

Jacob

10 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

The hotel is great, close to the airport and also close to Walmart, my experience was great the staff are very friendly and helpful! I will definitely return to this location
D

Dorinda

31 May 2024 - 1 Jun 2024
reviewed on expedia

2 out of 5 stars

I booked this hotel because it said there was a shuttle to take me to the airport, and pick me up. This was not true, this hotel does NOT have a shuttle. It was a hassle to get a taxi for transportation, and it cost me $ 20. Each way. The taxi driver was wearing boxer shorts and flip flops and the taxi reeked marijuana. It was 3:30 a.m. and the experience was frightening.
W

William

5 Jun 2024 - 6 Jun 2024
reviewed on expedia

4 out of 5 stars

desk clerk was great - arranged airport transport even though regular shuttle not available
R

RICKY

5 Jun 2024 - 6 Jun 2024
reviewed on travelocity

5 out of 5 stars

Great location close to the airport. Very clean and comfortable.
R

Rachel

4 Jun 2024 - 5 Jun 2024
reviewed on hcom

5 out of 5 stars

Needed a quick place to stay near airport for early morning flight with my son. Check in was quick... room was spacious, bed was comfortable and we had all the amenities we needed. Surprisingly very quiet considering it's along a very busy stretch.
K

Krystal

17 May 2024 - 18 May 2024
reviewed on hcom

2 out of 5 stars

The beds were comfortable and clean. However the room was not. The walls need to be painted to cover all the dirt. The bathroom walls looked like they has coffee spilled down them. It just looked grimy. My sister laughed and said theyd have to repaint to fix all that but this is clean for NoLA. The breakfast was good and the lobby and Cafe areas were clean. There's not shuttle service available and pool was closed also. Thank heavens my sister was taking me to the airport.
M

Maxine

2 May 2024 - 3 May 2024
reviewed on expedia

4 out of 5 stars

Close to the airport for my morning flight. Facility is well kempt and updated. Beds were comfortable. Limited food options nearby. The water pressure in the shower was very weak. Reported to the front desk the next day and they said they would call maintenance.
L

Lon

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

4 out of 5 stars

We were only here for about 7 hours - it was fine for sleeping and close to the airport. No issues.
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