Red Roof Inn Kenner – New Orleans Airport NE

Unfortunately this was a very bad experience. The hotel was extremely filthy. Not clean, a lot of bugs in the room, and the plumbing backed up every time the toilet was flushed… The unfortunate thing is the staff knew the plumbing wasn’t working correctly and they still checked us into the room. After when I brought it to there attention, They offered to reimburse us 50% of the room cost but they didn’t fulfill the agreement. We had to use the bathroom in the lobby the whole night. Unfortunately we couldn’t get a room somewhere else as (Taylor swift was in town)so we had to stay as we were traveling with our kids.

Pleasant room, and easy car access 2 cockroachs, that was quite unpleasant No information was available, about bus lines around, and means to go to the airport, even when asking to receptionist.

Facility: everything worked, though plain to threadworn. Easy access from both Vets and Williams, adequate parking. Save, single entrance through lobby. Moderate noise from aircraft, traffic, city sounds, and guests on balcony. Service good except soap & floor towel removed first night and not replaced. Soap replaced second night. For the price and location, better than I would expect.

Nice reception, close to the airport. Dirty, stained sheets, bug in the bath, no hand soap, hole in bathroom door, gross

They need to ensure the guest safety. the building should be secured and not easily accessible to anyone off the street. It smells funny. The environment does not feel safe for female travelers. They did return my money after I saw the room and the hallways and didnt feel safe, but I still had to pay them for a night EVEN THOUGH I was just there 5 MINUTES TOTAL! I don't think its fair to pay for a hotel with misleading advertisement, and I AM PISSED AT HOTELS.COM because you all, ARE NOT MAKING SURE THESE HOTELS ARE ACCURATE WHEN LISTING THEIR PROPERTIES AND WHAT THE ROOMS LOOK LIKE NOR THE SAFETY OF THE PREMISES OF THE HOTELS YOU LIST. You are not serving the people using this site. ALL HOTELS ON THIS SITE NEED REAL TIME CONSTANT UPDATED REVIEWS. If the hotel gets less than 4 stars, DO NOT LIST IT ON YOUR SITE!! Thanks!

This was my first time staying at a Red Roof Inn. This property is close to airport but is dirty and in an unsafe area. The lobby had a terrible smell and the rooms were unclean. I took a shower and the water was discolored. I would spend the extra money and stay somewhere else.

Room very plain. Door had air/light gaps around frame. Bathroom door had large crack like someone had kicked open. Room was next busy noisy highway and near airport with planes landing into the night. The worst motel stay in over 20 yrs. Virtually no sleep for the night. The inside of the bathroom was the only nice part of the room; clean and well appointed.

The room was super old. The staff was rude & unfriendly. The lobby, grounds, hallways, just dirty and unkept! Not welcoming at all! The parking lot area felt unsafe. I've stayed at other Red Roof's and this was the worst.

Some of the rooms had roaches, paint chipped off the walls, tubs disgusting. Some of the tvs didn't work. The beds wasn't comfortable, sheets was stained. If they just upgrade a little and do better with cleaning than It would be a pretty cool place the stay. The location was convenient. My family was traveling last minute for a funeral and we originally booked hotel 6 and this was a little better than the hotel 6.

This place had large trash cans full of trash. The AC in my room did not work. The pool was full of trash. Only stayed there due to airline flight issues...would not recommend!