1/29

Hilton New Orleans Airport

3 1/2 star rated hotel
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (93)

generated by AI based on family reviews

Overview

The Hilton New Orleans Airport offers convenient access to the airport with a frequent shuttle service, a major plus for early or late flights. Guests appreciate the cleanliness and comfort of the rooms, frequently mentioning comfortable beds. While some reviews praise the helpful and friendly staff, others note ongoing renovations impacting amenities like the pool and some inconsistencies in service. The hotel's proximity to the airport is a highlight, but the lack of nearby restaurants and some reported maintenance issues are points to consider.

Guest highlights

24/7 airport shuttle service
Comfortable rooms and beds
Helpful staff

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. An airport shuttle is free. Additionally, a bar/lounge, a coffee shop/cafe, and a spa tub are onsite.

Nearby attractions

In the suburbs, Hilton New Orleans Airport is in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner with good airport proximity. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Pontchartrain Center. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Extended parking on site
Free 24-hour roundtrip airport shuttle
Onsite parking includes off-street options
RV/bus/truck parking on site
Self parking on site (USD 15.00 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 4.95), Wired Internet (surcharge)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Shopping
Spa tub

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton New Orleans Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

93 reviews

Review data

5 star reviews

47%

4 star reviews

19%

3 star reviews

20%

2 star reviews

9%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Hilton New Orleans Airport

Showing 1 - 10 of 93 reviews

Latest reviews (93)

K

Kimberly

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

4 out of 5 stars

This was a nice property especially due to having every 15 min shuttle to airport an to drop rent a car off. No real complaints. Staff were professionals. Served its purpose especiallyfor super early am flight. I wish hotels.com would tell you about incidentals ahead of time. Hotel a bit pricey too but having the shuttle made up for it!!! So no complaints at all.
A

Amy

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

3 out of 5 stars

Hotel under construction, pool closed, restaurant in a weird conference room. None of this information was provided before my stay. I quite literally booked it *for* the pool. The front desk staff said "it was on the website" and would not let me out of my reservation. Had a full free afternoon in New Orleans before flying out and wanted to sit by a pool. Who the hell goes to the website for the local Hilton to book? There's no reason this info can't be available on 3rd party booking sites, and in the Hilton app. If not, the reservation should be refundable.
J

Juliette Schlauder

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

3 out of 5 stars

Wrong room assigned at check-in, after a long day of travel; it was very unpleasant to have to go back down to recheck. Room was ok, but not super clean feeling all around.
K

Kristine

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

4 out of 5 stars

Free shuttle
j

john

4 Jun 2024 - 5 Jun 2024
reviewed on expedia

4 out of 5 stars

shuttle to and from airport was nice and parking was a lot cheaper
c

cynthia

9 Jun 2024 - 10 Jun 2024
reviewed on orbitz

4 out of 5 stars

Property is located adjacent to the airport, but was very quiet - no airplane noise. The beds were comfortable and the pillows were perfect! The lobby is going through a little remodeling, but that should be over pretty soon. Staff was very friendly and helpful. There aren't a lot of restaurants around the property, so expect to go off site.
M

Maree

6 Jun 2024 - 7 Jun 2024
reviewed on hcom

3 out of 5 stars

The hotel is being renovated so the foyer is out of action. There was no porterage. It’s a very unattractive location and not all that close to the airport but the airport shuttle is good.
M

Megumi

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

The bus to the airport is very good.
S

Stephen

28 May 2024 - 29 May 2024
reviewed on hcom

5 out of 5 stars

Enjoyed the closeness to the airport / car rental return. Very clean and quiet. Excellent shuttle service.
J

John E

22 May 2024 - 23 May 2024
reviewed on expedia

5 out of 5 stars

Large, well appointed facility with easy access to New Orleans International Airport by the hotel shuttle. Excellent hotel choice if one has an early departure.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels