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Comfort Inn New Orleans Airport South

2 1/2 star rated hotel
8/10 Good
(1005 verified Hotels.com guest reviews)
See real reviews (42)

generated by AI based on family reviews

Overview

The Comfort Inn New Orleans Airport South offers convenient proximity to the airport, making it a practical option for travellers. Some guests found the rooms comfortable and clean, while others noted that the hotel could benefit from some updates and improvements. The hotel has a shuttle service, although its limited operating hours may not suit everyone, and there are some concerns raised about the cleanliness and maintenance of the rooms and facilities. While some guests had positive experiences with the staff, others reported issues with communication and service.

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour business center and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Comfort Inn New Orleans Airport South is located in Kenner - Louis Armstrong International Airport, a neighborhood in Saint Rose, and is near the airport. Destrehan Plantation and Longue Vue House and Gardens are local landmarks, and some of the area's attractions include Rivertown Museum & Kenner Planetarium and Lions Playground. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Shrine on Airline.

Popular amenities

Parking

Extended parking on site (USD 8 per day)
Free self parking on site
RV/bus/truck parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Comfort Inn New Orleans Airport South
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

42 reviews

Review data

5 star reviews

24%

4 star reviews

17%

3 star reviews

21%

2 star reviews

19%

1 star reviews

19%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn New Orleans Airport South

Showing 1 - 10 of 42 reviews

Latest reviews (42)

C

Christina

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

4 out of 5 stars

This was all we needed for a quick overnight stay because of a flight cancellation. The shower definitely needed to be cleaned more and could use a fix up. Other than that, no complaints.
N

Nail

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

4 out of 5 stars

Quiet, friendly staff, easy check-in and out a minor mishap in the bathroom (leak from the water tank, had to turn it off at night, brought to their attention in the AM). Overall, good place to stay at for short stays before and after a flight
S

Shawn

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

Good Location for returning car to airport, 2 of 3 lamps in room had burnt out bulbs. Some towels were stained.
R

Rachel

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

3 out of 5 stars

Pros: Convenience to airport and comfortable beds Cons: Room 101, smelled and could use some deep cleaning. Wear and tear is normal but splattered food and stuff on the walls and drapes is not okay. Overall didn’t feel clean. Arrived too late and tired to change rooms.
L

Lorri Jean

10 May 2024 - 11 May 2024
reviewed on expedia

3 out of 5 stars

It was a good location as far as proximity to the airport. Hotel didn't seem kept up well. Minor damage not repaired (lampshades) and the common areas needed a good cleaning. Breakfast was ok but was not restocked as things ran out.
T

Therese

11 May 2024 - 12 May 2024
reviewed on expedia

1 out of 5 stars

Made this reservation week of check in. husband checked in midafternoon, Dropped bags off and left to airport for pick up. We all came back to hotel after arriving and checked out almost immediately. The online pictures did not look like what I walked into. The carpet was dusty in the corners and felt almost wet. The table was sticky and dirty, went well with the tray that held the coffee/tea maker thing as that had crumbs, dust and dried sticky substance. The microwave was just nasty. The only two towels in the bathroom had a smell to it. Not dirty per se, more like it had been on a shelf for awhile. The elevator on our floor had a trash can that was overflowing onto the floor. Won’t be staying at a Comfort Inn ever.
D

Debra

10 May 2024 - 12 May 2024
reviewed on hcom

1 out of 5 stars

It was the very worst experience I have ever had traveling .
C

Claudette

1 Apr 2024 - 2 Apr 2024
reviewed on hcom

5 out of 5 stars

Great stop to and from the airport.
C

Claudette

25 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

Easy comfortable stay after long day’s travel.
T

Tee

20 Mar 2024 - 24 Mar 2024
reviewed on orbitz

1 out of 5 stars

0/10 I DO NOT recommended!! Upon arriving we were told a shuttle would pick us up. We waited 2 hrs after being told twice that someone was on the way. We ended up paying a taxi. We got to the room for check in to find out the t.v. cable did not work. We spoke with the front desk who informed us that the service would be down for 3 hours. The following morning service worked until 11a.m. and went completely out forcing us to leave the hotel due to what the manager said was "Comcast having issues in the area". AGAIN. We requested some type of compensation and was told that we would have to speak with the general manager. We continued to ask "whom that was" to only constantly be told we need to speak to the general manager. It was such a frustrating bday trip. The morning of departure we asked the front desk about a shuttle to the airport. The lady stated the shuttle would be there at 5am. We went into the lobby at 4:45 a.m we sat there until 5:00 with no one apppearing to drive myself and another couple to make a flight that began boarding at 5:50!!! We again had to pay an uber for a ride. We booked this hotel because they stated that they were 4 mins away from the airport and offered shuttle service. I WOULD NEVER stay here or ANY Comfort Inns again!!
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