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Courtyard by Marriott New York JFK Airport
3 star rated hotel
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See real reviews (111)
generated by AI based on family reviews
Overview
The Courtyard by Marriott New York JFK Airport is praised for its convenient location near JFK Airport and its efficient, complimentary shuttle service. Guests frequently mention the friendly and helpful staff, with several specifically noting the shuttle drivers’ excellent service. Rooms are described as clean and comfortable, although some reviews mention outdated aspects of the hotel requiring renovation. Breakfast is available for purchase, while the on-site restaurant's quality and pricing receive mixed reviews. Note that parking is limited, and some negative feedback highlights issues such as long wait times for the shuttle, and room maintenance issues.
Guest highlights
Complimentary airport shuttle service
Friendly and helpful staff
Clean and comfortable rooms
About the hotel
Nearby attractions
Courtyard by Marriott New York JFK Airport is located in Queens, a neighborhood in Jamaica with good airport proximity. Barclays Center Brooklyn and Broadway are cultural highlights, and some of the area's notable landmarks include Grand Central Terminal and Empire State Building. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular amenities
Parking
Electric car charging station on site
Extended parking on site (USD 40 per day)
Free 24-hour roundtrip airport shuttle
Limited onsite parking
Limo/town car service
Self parking on site (USD 40 per day; includes in/out privileges)
Valet parking on site (USD 40 per day; includes in/out privileges)
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6 AM–11 AM: USD 5-15 per person
Guest services
24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Accessibility
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Things to do
Fitness center
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
More
Shared microwave
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for Courtyard by Marriott New York JFK Airport
4 out of 5 stars
111 reviews
Review data
5 star reviews
- 48%
4 star reviews
- 32%
3 star reviews
- 14%
2 star reviews
- 2%
1 star reviews
- 5%
We have selected a sample of reviews which reflect what travellers have said about Courtyard by Marriott New York JFK Airport
Showing 1 - 10 of 111 reviews
Latest reviews (111)
R
Raymond
27 Oct 2024 - 28 Oct 2024
reviewed on hcom
4 out of 5 stars
Clean comfortable hotel close to JFK with shuttle bus. Dinner & breakfast were good.
R
Rosa
14 Oct 2024 - 16 Oct 2024
reviewed on hcom
4 out of 5 stars
Stay overall was good. I was flying in from DC and I was pretty tired, customer service was great, but when I got to the room it was double beds when I requested a king size bed, so it was a little inconvenient and uncomfortable for my boyfriend and I. I was too tired to go downstairs and have them change my room, but I feel the front desk should have told me.
J
Janae
19 Sept 2024 - 20 Sept 2024
reviewed on hcom
5 out of 5 stars
Great shuttle service to and from the airport. We had a very late check in, and staff was very friendly and quick when we check in. We will definitely come back and stay here again.
S
Shanna
12 Sept 2024 - 14 Sept 2024
reviewed on hcom
5 out of 5 stars
Great place to stay close to the airport. A little pricey but other than that, no complaints. Service was amazing and rooms were comfortable.
Hotel has breakfast and dinner downstairs.
J
John
8 Sept 2024 - 9 Sept 2024
reviewed on hcom
4 out of 5 stars
This is the second time in a month that I have stayed at a Courtyard Marriot. The previous time was in the Navy Yard section of Washington DC. In both of my rooms were the same type of alarm clock. And in both instances the clocks went off in the middle of the night interrupting my sleep. Last night I went to bed at 11pm and set my phone to wake me up at 3:30 to catch a 6am flight out of JFK. The hotel room alarm clock went off at 11:45pm and I was unable to get back to sleep.
Given that nearly all of your hotel guests have smartphones they can use as alarms, why do you even need alarm clocks in them room - much less alarm clocks that are confusing to operate?
S
Sidney
6 Sept 2024 - 8 Sept 2024
reviewed on hcom
5 out of 5 stars
Excellent front desk staff and shuttle services / drivers! Strongly recommended!
P
Patricia A
16 Jul 2024 - 17 Jul 2024
reviewed on hcom
5 out of 5 stars
Convenient to JFK. Friendly staff. Appreciated the shuttle to the airport. Room was very comfortable and good sized.
E
Elaine
28 Jul 2024 - 29 Jul 2024
reviewed on expedia
5 out of 5 stars
Great place if you need to be close to JFK. Great free shuttle service. Clean and quiet hotel.
S
Sudesh
13 Jul 2024 - 14 Jul 2024
reviewed on expedia
3 out of 5 stars
No dedicated parking area, very loud area near check in desk, poor air conditioning in the room, very cheap and weak hair, closet door is oversized for the frame so it does not close fully, strange yellow stain on the bed skirt (vomit?), cheap, thin towels, the shower does not close or have a curtain to keep the water inside the shower. Overall, this was far from being worth $500 a night and is a total ripoff and should not be called a Marriott.
A
Aesha
14 Jul 2024 - 15 Jul 2024
reviewed on expedia
4 out of 5 stars
Close to the airport. From the airport to the shuttle it was a seamless process.
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