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Hilton Garden Inn Queens/JFK Airport

3 star rated hotel
7.4/10
(1235 verified Hotels.com guest reviews)
See real reviews (212)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Queens/JFK Airport is conveniently located near JFK Airport, with many guests praising the free shuttle service as a major plus. The hotel offers comfortable rooms, though some guests have noted inconsistencies in room condition and maintenance. While the shuttle is a benefit, its limited hours are a drawback for those with late arrivals or early departures. On-site dining is available but is reported as expensive. Parking is available but described as limited and expensive.

Guest highlights

Free airport shuttle
Convenient location to JFK Airport

About the hotel

Nearby attractions

Near a metro station, Hilton Garden Inn Queens/JFK Airport is in Queens, a neighborhood in Jamaica with good airport proximity. Grand Central Terminal and Empire State Building are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Spend some time exploring the area's activities, including golfing and golf lessons.

Popular amenities

Parking

Airport shuttle at scheduled times
Free roundtrip airport shuttle from 6:00 AM - 9:30 PM
Limited onsite parking
Self parking on site (USD 30 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Room service available
Self-serve breakfast available for a fee weekdays 6:00 AM–10:30 AM: USD 15.95-19.95 for adults and USD 9.95-9.95 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

Garden

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Queens/JFK Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

212 reviews

Review data

5 star reviews

25%

4 star reviews

23%

3 star reviews

25%

2 star reviews

17%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Queens/JFK Airport

Showing 1 - 10 of 212 reviews

Latest reviews (212)

C

Cecilia

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

5 out of 5 stars

Hilton Garden Inn is one of our favorite properties. Location was convenient to the JFK airport.
G

Gaurav

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

3 out of 5 stars

Their airport shuttle stops at 945p. This should be clearly advertised since it was one of the reasons I booked this hotel. Nowhere mentioned on their website. I had a late arrival and ended up taking a cab. Otherwise it was comfortable though the bathtub had what looked like toothpaste stuck to one side. Next time I have an overnight at JFK I'll look elsewhere.
C

Caroline

10 Sept 2024 - 11 Sept 2024
reviewed on hcom

3 out of 5 stars

It’s by the airport, so that convenient, but there’s nothing in the area at all and the bfast is too expensive for what it is. The front desk needs more staff. There was only one person at desk and there were at least six people in line. Too much for one person.
N

Nicholas

30 Aug 2024 - 31 Aug 2024
reviewed on hcom

3 out of 5 stars

Staff/front desk was pleasant. However TV was broken and could not be fixed. Was informed airport shuttle ran every 20 minutes but next morning was told driver was “on break” and waited 40 minutes for hotel van that does not take you to the airport terminals but only to the air train. Hotel sits right on a highway so best to sleep with earplugs.
F

FRANKLIN

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

Property parking was a bit expensive $40 but for the event it was necessary.
R

Roberto

24 Jul 2024 - 25 Jul 2024
reviewed on travelocity

2 out of 5 stars

It’s a Hilton near the airport. All we needed was a the shuttle. Rooms are clean. Some hallways smell of smoke and areas of the bottom floor are filthy. Food was terrible and overpriced.
K

Kelsey

29 Jul 2024 - 30 Jul 2024
reviewed on travelocity

2 out of 5 stars

Stayed here after a late flight in/before an early flight out of jfk. Extremely noisy (air traffic, freeway and otherwise). There was no water available. Staff was dismissive and obvious they did not care to do anything more than required. Nothing about the hotel felt clean. 1 pro- close to airport and free shuttle service every half hour.
M

Mark

28 Jul 2024 - 29 Jul 2024
reviewed on travelocity

5 out of 5 stars

Superb accommodations and staff. Definitely not walkable. But if you want to be close by the airport, this is the place to be.
A

Andrew

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Last minute booking. Fabulous room for a single traveler in transit at JFK airport
M

Miriam

23 Jul 2024 - 24 Jul 2024
reviewed on travelocity

3 out of 5 stars

I stayed fir convenience to my flight
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