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Marriott New York JFK Airport

3 1/2 star rated hotel
9/10 Excellent
(863 verified Hotels.com guest reviews)
See real reviews (90)

generated by AI based on family reviews

Overview

The Marriott New York JFK Airport is a popular choice for travellers due to its proximity to the airport and convenient shuttle service. Guests consistently praise the cleanliness and comfort of the rooms, frequently mentioning the comfortable beds. The staff also receive high praise for their friendliness and helpfulness. However, some reviews mention inconsistencies in the shuttle service wait times and that the breakfast options are limited. The on-site restaurant is mentioned, although some guests found it to be expensive.

Guest highlights

Convenient and free shuttle to JFK Airport
Clean and comfortable rooms with comfortable beds
Friendly and helpful staff

About the hotel

Nearby attractions

Marriott New York JFK Airport is located in Queens, a neighborhood in Jamaica. Grand Central Terminal and Empire State Building are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Valet parking on site (USD 55 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Cooked-to-order breakfast available for a fee

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Marriott New York JFK Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

90 reviews

Review data

5 star reviews

67%

4 star reviews

23%

3 star reviews

6%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Marriott New York JFK Airport

Showing 1 - 10 of 90 reviews

Latest reviews (90)

L

Linda

16 Oct 2024 - 18 Oct 2024
reviewed on hcom

5 out of 5 stars

Everything at the Marriott Bonvoy was excellent. From the front desk, the room, the bar, the restaurant. All was a very enjoyable experience. Comfortable, everything we needed right there. Very friendly staff and helpful. Would recommend to anyone. Close to airport with shuttle service, that makes your trips to and from the airport less stressful.
M

Marlon

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

5 out of 5 stars

I was greeted by Fatiha at the front desk and was immediately welcomed. If you are lucky enough to meet her, you will understand. She was such a breath of fresh air after flying all day. She immediately made me feel at home and expedited my check in.
B

Betty Jeanne

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

3 out of 5 stars

This was a very cookie-cutter hotel with just barely the amenities you would expect. I thought the stinginess of the property spoke loudest when it came to the single-cup coffee maker with a no-name coffee. I thought Marriott hotels had certain standards? This wasn’t good value even given that what you pay for with this type of property is proximity to the airport. One bright note—at midnight, the Marriott shuttle driver, a lovely woman named Koanne, was like a ray of sunshine—professional, cheerful, attentive.
c

carol

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Lovely staff! Dining opportunity which we enjoyed! Shuttle service to an from the airport!
k

kimberly

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

5 out of 5 stars

Nice and close to jfk with shuttle service every 30min. Will definitely stay here again. Very nice property w radiant, bar and room service.
M

Margaret

16 Sept 2024 - 17 Sept 2024
reviewed on hcom

4 out of 5 stars

As the name would suggest close to the airport , rooms were clean
K

Kathryn

16 Sept 2024 - 17 Sept 2024
reviewed on hcom

5 out of 5 stars

Very nice shuttle drivers.
K

Karen

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

2 out of 5 stars

Waited 45 minutes for airport service in cold weather after flying for14 hours. Room service was lousy ober am hour and very limited menu.
W

Wei

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

Everything was great, a lot of space for four international travelers!!
L

Lissy

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

4 out of 5 stars

Nice view, clean rooms. The free airport shuttle was so useful. The only bad thing is that the neighbor on the next room was making too much noise. I couldn’t sleep all night long. I could hear this person talking on the phone speaker all night long since 12 am until 3:30 am when I left the room for my flight. I was so disappointed that call customer service around 1am they said they will notify their security but nothing happens. It looks like the room that I stayed was connected to my neighbor room that is why I was able to hear his phone conversation.
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