Residence Inn By Marriott Long Island Hauppauge

A nightmare from hell. Old property with a musty smell. The "queen" bed is barely a full bed, and the pull out bed is not fit for a prisoner. They also provided the most pathetic blanket (more like a towel) for the "comforter" for this pullout couch. There are four people in our family (two medium-size adults and two small 7-year-old twin girls), and no one was able to sleep. It was the most uncomfortable stay we have ever had, and the cherry on top of the sundae was the car alarm that went off for FOUR hours at infrequent intervals (from 12 midnight until 4 am when they finally addressed the issue and had the car towed). The front desk did not care at all about this issue; we checked out a day early (we could not bare another moment on this property) and hotels.com and the property itself were giving us the runaround about whether or not they could refund us the money for the final night (that we would NOT be staying there). We're still fighting to get this refund. The entire experience was a nightmare from start to finish. We are incredibly relaxed, easygoing travelers who have stayed in many, many hotels before, but this was like something out of a horror movie. Never, ever stay here. IHG Stony Brook or Hauppauge are fine; go there. (Oh yeah, the free breakfast was pathetic too, haha!)

It’s always a pleasure staying at this hotel. My travels take me here quite often and the staff always makes me feel at home and take care of every need. I couldn’t imagine staying anywhere else now!