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Hampton Inn & Suites Newark Airport Elizabeth

3 star rated hotel
8.2/10 Very Good
(1854 verified Hotels.com guest reviews)
See real reviews (251)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Newark Airport Elizabeth offers convenient proximity to Newark Airport with a complimentary shuttle service, although some guests note unreliability and the need for advance booking. The hotel is also conveniently located near the Jersey Gardens shopping mall. Rooms are generally described as clean and comfortable, and the breakfast, while basic, is considered sufficient. However, significant drawbacks include parking issues due to ongoing construction, resulting in limited spaces and charges, unreliable elevators, and negative feedback regarding the friendliness and helpfulness of some front desk staff. Some rooms may lack promised features, such as a wet bar, and the hotel’s condition varies, with reports of ongoing renovations impacting the facilities. While the shuttle to the airport is a plus, its infrequent availability and the need to call ahead should be noted.

Guest highlights

Free airport shuttle
Convenient location near Jersey Gardens Mall
Clean and comfortable rooms

About the hotel

Nearby attractions

In the business district and near a train station, Hampton Inn & Suites Newark Airport Elizabeth is in a walkable area with good airport proximity and shopping. Notable landmarks in the area include Statue of Liberty and Ellis Island, and travelers wishing to experience a bit of culture can try National September 11 Memorial. Looking to enjoy an event or a game while in town? See what's going on at Prudential Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Cruise terminal shuttle (surcharge)
Free 24-hour roundtrip airport shuttle
Free shopping center shuttle
Onsite parking includes off-street options
Secured uncovered extended parking on site (USD 20 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10:30 AM on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable shower seat
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Newark Airport Elizabeth
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

251 reviews

Review data

5 star reviews

40%

4 star reviews

27%

3 star reviews

14%

2 star reviews

12%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Newark Airport Elizabeth

Showing 1 - 10 of 251 reviews

Latest reviews (251)

G

Geoffrey

26 Oct 2024 - 27 Oct 2024
reviewed on hcom

4 out of 5 stars

We were using this place as an overnight stay while waiting for a flight and it was perfectly suitable for that. It was fairly expensive for the quality, but the service was good and it was clean.
V

Valerie

13 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

We appreciated the early check in and late check out, as well as the shuttles to the airport and Cape Liberty. We enjoyed the welcoming and comfortable environment of the lobby area. We found the hotel computers to be lacking and the WiFi to be weak. We stayed twice, a week apart 🙂
S

Sandra

28 Sept 2024 - 1 Oct 2024
reviewed on hcom

3 out of 5 stars

We like staying at this hotel but they describe themselves as an airport hotel, why did we have so much difficulty checking in after an early flight?!?! Front desk gentleman couldn’t care less initially but after much discussion, they had rooms available and finally accommodated. Not good enough. Otherwise hotel is very good, and it’s our second time staying and would consider it again
J

Jason

22 Sept 2024 - 23 Sept 2024
reviewed on hcom

3 out of 5 stars

The front desk person (Juan) was the worst. First didn’t say hi. I had to ask for the room number to which he said it is in the envelope. I then asked the location of the elevators. And then had to ask for the WiFi code. And then ask about parking. At no time did he provide any customer service. I used to work as a hotel front desk personnel in college, so I am familiar with the job requirements. He was the worst.
N

Noelle

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

4 out of 5 stars

Hotel is very convenient for Newark airport, it runs a shuttle service to and from every half hour for free. The hotel is literally across the road from Jersey Gardens shopping mall which is also so handy. The hotel itself was clean and comfortable. The room was big and had everything you need There was free tea/coffee in the lobby. Breakfast was basic enough, scrambled eggs, breads, yoghurt, waffles etc but did the job. The reception stored bags until we were ready to go to the airport. Good stay
T

Togar

5 Sept 2024 - 10 Sept 2024
reviewed on hcom

4 out of 5 stars

Except for the not so great of front desk communication skill, all others are good, especially housekeeping and airport shuttle.
m

maria

19 Aug 2024 - 20 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent place to stay when you need to be close to the airport. Buffet breakfast was decent.
T

Tore

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

4 out of 5 stars

Ok hotel for a familiy of six. Friendly and service minded staff in reception. Ok breakfast. Room clean and with good size. Airport shuttle picked us up and returned us to the air train station. Nice place to stay for one night in transit.
T

Thomas

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

Property is clearly being renovated and has excessive storage containers occupying many parking spaces. Returning to the property late evening and finding was parking was both frustrating and challenging. The nice front desk lady came out and cleared parking spots for several cars that were circling the lot. In the end it worked out but it wasn’t fun.
M

Marina

21 Jul 2024 - 23 Jul 2024
reviewed on expedia

2 out of 5 stars

Waited for shuttle over 1 hr Called 3 times to confirm Driver came finally Picked up8 people after 1 hr of waiting time at 1 am and stayed outside watching tik tok Back to vehicle after 10 min , when we all set and waited for all that and watched another 5 min some social media until my husband didn’t ask for what exact we waiting He argued with usb lot , horrible ever Same in way back SM driver Late again People were stressed out Never ever again with that hotel
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