G
Geoffrey
26 Oct 2024 - 27 Oct 2024
reviewed on hcom
4 out of 5 stars
We were using this place as an overnight stay while waiting for a flight and it was perfectly suitable for that. It was fairly expensive for the quality, but the service was good and it was clean.
V
Valerie
13 Oct 2024 - 14 Oct 2024
reviewed on hcom
5 out of 5 stars
We appreciated the early check in and late check out, as well as the shuttles to the airport and Cape Liberty. We enjoyed the welcoming and comfortable environment of the lobby area. We found the hotel computers to be lacking and the WiFi to be weak. We stayed twice, a week apart 🙂
S
Sandra
28 Sept 2024 - 1 Oct 2024
reviewed on hcom
3 out of 5 stars
We like staying at this hotel but they describe themselves as an airport hotel, why did we have so much difficulty checking in after an early flight?!?! Front desk gentleman couldn’t care less initially but after much discussion, they had rooms available and finally accommodated. Not good enough.
Otherwise hotel is very good, and it’s our second time staying and would consider it again
J
Jason
22 Sept 2024 - 23 Sept 2024
reviewed on hcom
3 out of 5 stars
The front desk person (Juan) was the worst. First didn’t say hi. I had to ask for the room number to which he said it is in the envelope. I then asked the location of the elevators. And then had to ask for the WiFi code. And then ask about parking. At no time did he provide any customer service. I used to work as a hotel front desk personnel in college, so I am familiar with the job requirements. He was the worst.
N
Noelle
8 Sept 2024 - 9 Sept 2024
reviewed on hcom
4 out of 5 stars
Hotel is very convenient for Newark airport, it runs a shuttle service to and from every half hour for free. The hotel is literally across the road from Jersey Gardens shopping mall which is also so handy. The hotel itself was clean and comfortable. The room was big and had everything you need
There was free tea/coffee in the lobby. Breakfast was basic enough, scrambled eggs, breads, yoghurt, waffles etc but did the job. The reception stored bags until we were ready to go to the airport. Good stay
T
Togar
5 Sept 2024 - 10 Sept 2024
reviewed on hcom
4 out of 5 stars
Except for the not so great of front desk communication skill, all others are good, especially housekeeping and airport shuttle.
m
maria
19 Aug 2024 - 20 Aug 2024
reviewed on hcom
5 out of 5 stars
Excellent place to stay when you need to be close to the airport. Buffet breakfast was decent.
T
Tore
7 Aug 2024 - 8 Aug 2024
reviewed on hcom
4 out of 5 stars
Ok hotel for a familiy of six. Friendly and service minded staff in reception. Ok breakfast. Room clean and with good size. Airport shuttle picked us up and returned us to the air train station. Nice place to stay for one night in transit.
T
Thomas
27 Jul 2024 - 28 Jul 2024
reviewed on expedia
4 out of 5 stars
Property is clearly being renovated and has excessive storage containers occupying many parking spaces. Returning to the property late evening and finding was parking was both frustrating and challenging. The nice front desk lady came out and cleared parking spots for several cars that were circling the lot. In the end it worked out but it wasn’t fun.
M
Marina
21 Jul 2024 - 23 Jul 2024
reviewed on expedia
2 out of 5 stars
Waited for shuttle over 1 hr
Called 3 times to confirm
Driver came finally
Picked up8 people after 1 hr of waiting time at 1 am and stayed outside watching tik tok
Back to vehicle after 10 min , when we all set and waited for all that
and watched another 5 min some social media until my husband didn’t ask for what exact we waiting
He argued with usb lot , horrible ever
Same in way back
SM driver
Late again
People were stressed out
Never ever again with that hotel