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Aloft Philadelphia Airport

3 star rated hotel
7.6/10 Good
(1005 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The Aloft Philadelphia Airport hotel is praised for its convenient location near Philadelphia Airport, with a frequently mentioned complimentary airport shuttle service adding to its appeal. Guests regularly mention the hotel's clean and modern rooms as a positive. However, reviews also highlight some inconsistencies in service, including occasional issues with shuttle reliability, and some complaints about room maintenance and noise levels. Parking is also a recurring point of concern, with charges noted as significant by several guests. While the hotel boasts a bar and a pool, these amenities are also mentioned less positively in some accounts.

Guest highlights

Convenient airport shuttle
Clean and modern rooms

About the hotel

Nearby attractions

Near a train station, Aloft Philadelphia Airport is in Southwest Philadelphia, a neighborhood in Philadelphia with good airport proximity. Philadelphia Museum of Art and Tower Theatre are cultural highlights, and some of the area's attractions include South Philadelphia Sports Complex and Franklin Institute Science Museum. Traveling with kids? Consider The Franklin Institute and Academy of Natural Sciences. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Self parking on site (USD 20 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 5.00-15.00 for adults and USD 5.00-15.00 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height view port in door
Portable bathtub seat
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Billiards/pool table

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Aloft Philadelphia Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

58 reviews

Review data

5 star reviews

40%

4 star reviews

26%

3 star reviews

17%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Aloft Philadelphia Airport

Showing 1 - 10 of 58 reviews

Latest reviews (58)

O

Oleg

11 Aug 2024 - 12 Aug 2024
reviewed on hcom

5 out of 5 stars

After being yelled at and threatened by a United Airlines customer service representative, checking in to Aloft was a wonderful experience. Effortless professionalism from a bar tender (I wish I asked for her name) and every other staff member was a much welcomed experience. The room was super clean and comfortable. I travel a lot for work and in today's environment of highly deteriorating services this particular Aloft hotel is really outstanding. Well done.
A

Angela

16 Jul 2024 - 18 Jul 2024
reviewed on travelocity

4 out of 5 stars

Proximity to the airport.
J

Jeannine

15 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Exceptionally friendly and helpful staff. Appreciated the shuttles to the airport that left promptly every 20 min. Clean property. A couple of minuses though. Shower water did not get hot. Mini fridge but no microwave. A very slow draining bathroom sink. Pretty good amount of road noise at night. Have to call out one of the breakfast ladies! One day I arrived way too early for breakfast. She explained the hours then asked me what I would order. She then had my order ready and bagged at the earliest possible minute. She did not have to do this and it made my day. I was very nervous about a day of multiple train rides to get to Long Island to see my son graduate from Stony Brook. She started my day off right. The front desk and bar also provided excellent, attentive service.
S

Sylvia

10 May 2024 - 11 May 2024
reviewed on expedia

4 out of 5 stars

Great location right by the Philly airport. And the shuttle service is super convenient. Rooms are pretty spacious with a modern design. This Aloft has seen some wear and tear for sure, but it is clean and the staff is nice.
D

Debra

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

4 out of 5 stars

Enjoyed our 1 night stay here prior to early morning flight. Greeted by friendly staff at checkin. Quick and easy! Room was clean.
L

LaTory

11 Apr 2024 - 14 Apr 2024
reviewed on expedia

3 out of 5 stars

I was in room 202 see pros and cons below. Pros: close to the airport, comfortable bed, airport shuttle service Cons: extremely noisy the walls are so thin you can hear almost every car that passes by, the A/C is also extremely loud and will not stop turning off and on even when switch off, low water pressure in the shower, clogged bathroom sink with slow drain, dead bug at the top of window shade and ketchup on wall under the desk which means not a lot of attention to detail when cleaning I’ve stayed at Aloft in The Woodlands, TX my experience was very different which is why I booked here again for a conference I was attending. I wouldn’t return to the Aloft Airport location in Philadelphia.
A

Adam

13 Apr 2024 - 14 Apr 2024
reviewed on hcom

3 out of 5 stars

Right next to the airport so it served it purpose....However no blankets at night and when woke up in the morning no shower...had food/drink options but sort of pricy.
B

Brittany

5 Apr 2024 - 8 Apr 2024
reviewed on hcom

5 out of 5 stars

It was the perfect hotel if you’re visiting Philadelphia. Uber rides were cheap and super fast plus the airport is literally 5 mins away with a free hotel shuttle. The staff were absolutely amazing especially since we went there for wrestlemania weekend. All and all 5 stars from me
J

Jennifer

28 Mar 2024 - 1 Apr 2024
reviewed on hcom

5 out of 5 stars

A great place close to airport and freeways . Rooms are nice , clean , comfortable bed . The gate to get in and out doesnt work well , front desk takes care of it . Nice indoor pool too.
D

Dillon

26 Mar 2024 - 27 Mar 2024
reviewed on expedia

3 out of 5 stars

Very modern, clean hotel. Really enjoyed the king room views overlooking the arrivals runway. Not only is the airport a quick drive away, but they provide a shuttle as well. Overall a pleasant experience and fairly priced. Only complaints are limited to front desk staff. Both the night person and the morning person were very dismissive and acted like they were inconvenienced even though I'm simply checking in. Also you have to pay $25 a night for parking in a non-valet lot, even if you're a paying guest.
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