Hampton Inn Philadelphia-International Airport

The toilet bowl had feces droplets The staff was super nice I command the shuttle driver that came up to clean everything with a smile They apologized The property needs renovation The tub can’t anymore The carpets are heavily stained This is my hotel I want to see it looking better I love Hampton inn

The staff was all so very nice and helpful from the shuttle driver all the way to the maintenance staff. Would definitely stay here again, primarily due to the staff.

I had booked a room with 2 queen beds on the website. The check in was late. I was traveling with a friend and I specifically requested two beds. I got to the hotel, checked in and found that we were given a room w/ a king size bed. I went back to the front desk and told the clerk. She said i requested a king bed. She said nothing else was available. I left the front desk and looked at my email that specified 2 queen beds. I went back to the desk and showed the clerk. She didn’t care. I asked for a discount because of the error on her part. She said she had nothing, price was the same and I could check out and get a refund. At 2 am, that was not an option. The other guest slept on the couch in the room. I felt badly that I was not treated fairly and felt bad for my friend. Error on the clerk's part but that person didnt care and lied that i requested a king.

It’s a typical airport hotel. The carpet in the halls and rooms was very dirty and worn to threads. I didn’t want to be barefoot in the room. The surfaces seemed to have a film on them and felt gross. Nothing that I didn’t expect for an airport hotel. The airport shuttle was convenient and staff was very friendly and helpful.

* On the only window in the room, the heavy plastic shade had fallen from the ceiling and was draped over the H/AC unit. * Bathroom: sink plug broken, no soap. * Shuttle to airport broke down (they had to share the Microtel shuttle next door with little notice to incoming flight arrivals) * H/AC controls "sticky" with poor controls (100 degree temps that day outside).

Shuttle to airport. Comfortable bed. Only 1 plastic cup. No conditioner.

Once we checked in we were told we would be charged $75 per night for incidental fees on top of the cost for 3 night stay which was $576. $801 charged. . Be prepared!!! The carpet had multiple stains . Bathroom tub was rusted In the corners. Ice machine was out of order. Pillows were flat even sleeping on two. Bring your own pillow if you don’t want to sleep on a flat tiny pillow with no support. Not worth the price unless you don’t care about the condition. The shuttle bus was old and needs some mechanic work done. Will not stay here again.

Staff was very friendly. Joe our shuttle driver went above and beyond to assist us with an issue. Very appreciative and kind!

This property was booked to capacity when I was staying the staff at check in was pretty rude. Rooms were not ready and they basically just dismissed me. They did not offer to pre-check me in, take my bags or provide a parking pass. I had to call the hotel later from the even I was attending to pre check in. They did not have the room I booked available so they offered me a different room which I accepted. The next day I had a charge on my card for double the price on my expedia booking. I called the desk and they said 'thats the rate take it up with expedia. EXTREMELY nasty and insistent it was not their fault it and could not adjust the rate. I decided to go in person to the front desk and thankfully found the only polite worked there who was able to see that the rate was affected by the room switch and was in fact able to adjust the rate accordingly. The rooms were freezing and the halls were SUPER loud. Sunday morning there was some very loud music and gathering taking place off the lobby area. There are a lot of hotels on this strip so I would recommend choosing another if you plan to stay here

Bathroom sink plugged up. Something wrong with the shower. Loose tile came up from floor in front of toilet. Had to pay for water given free at other Hampton Inns. Great that it’s close to the airport with easy access,