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Sheraton Suites Philadelphia Airport

3 1/2 star rated hotel
8.2/10 Very Good
(1006 verified Hotels.com guest reviews)
See real reviews (99)

generated by AI based on family reviews

Overview

The Sheraton Suites Philadelphia Airport is a convenient option for travellers, with many praising its proximity to the airport and the reliable shuttle service. Guests appreciate the clean and comfortable rooms, particularly the spacious suites. The friendly and helpful staff are frequently mentioned, alongside the on-site restaurant and bar, though some visitors note the high cost of the bar. However, negative feedback mentions issues with the air conditioning, noise levels, and inconsistent shuttle service. Parking fees and inconsistent service, including issues with Wi-Fi, have also been flagged.

Guest highlights

Clean and comfortable rooms, particularly suites
Helpful and friendly staff
Convenient location near the airport
Reliable airport shuttle

About the hotel

Nearby attractions

Sheraton Suites Philadelphia Airport is located in Southwest Philadelphia, a neighborhood in Philadelphia, and is near the airport. Philadelphia Museum of Art and Tower Theatre are cultural highlights, and some of the area's landmarks include The Navy Yard and Franklin Field. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Self parking on site (USD 25 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 4.95 per night)
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: USD 13.00-18.00 for adults and USD 13.00-18.00 for children

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Elevator
Vending machine
Water dispenser

More

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Sheraton Suites Philadelphia Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

99 reviews

Review data

5 star reviews

41%

4 star reviews

20%

3 star reviews

21%

2 star reviews

10%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Sheraton Suites Philadelphia Airport

Showing 1 - 10 of 99 reviews

Latest reviews (99)

J

John A

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

5 out of 5 stars

The suite was very nice. Roomy, comfortable, clean. The bed and bedding were good. The staff was friendly and efficient. The shuttle to PHL was on time every 20 minutes. One caveat, the restaurant was definitely subpar.
M

Martin

12 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

Check in was a breeze. Staff were helpful, friendly and room was clean comfortable. Easy access to airport, including shuttle.
B

Bec

11 Oct 2024 - 12 Oct 2024
reviewed on hcom

4 out of 5 stars

Great stay for what we needed (overnight connection). Waited for the shuttle for 40 minutes.
B

Beth

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

3 out of 5 stars

The hotel was okay. It was very noisy from the large center court. Seemed I could hear every dropped fork spoon and knife. Everything echoed up to the rooms. Beds were comfortable. No shampoo or conditioner . No bar soap. Tub slippery. Good shuttle service to airport.
J

Jody

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

3 out of 5 stars

While a lovely and convenient property close to the airport, the AC in the room was not working properly making for a hot night of sleep
R

Richard

9 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

My son is a student at Drexel. This is a nice base of operations for when we visit. We have been coming here for 2 years. We get the King Suite with the separate bedroom and pullout sofa bed so our son can spend the night there if he wants a break from the dorm. Even though they have their own restaurant, the property is fine with food delivery services and does a good job of recommending local restaurants. Staff is super friendly and helpful. Only a few minutes from the airport, and about 20 minutes from Drexel, depending on traffic. This is a family favorite place to stay.
K

Kristy

18 Aug 2024 - 19 Aug 2024
reviewed on hcom

2 out of 5 stars

The employees ine countered when I first arrived and when I left were amazing! They were friendly, informative and personable. I was there for a concert and when I got back that night and took my parking ticket to the desk for validation, per the information provided, the receptionist was nasty, made it feel like I was bothering her. Just plain ignorant.
E

Ericka

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

Excellent experience! Everything from my interactions with the staff while checking in and out to the restaurant. The place was clean, quiet, and inviting. Easy parking too. The room was in good condition. This is my go to spot now, whenever I'm in Philly.
L

Laurie

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Convenient to airport with free shuttle
N

Nicole

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Property was nice hate that we had to pay for parking though.
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