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Holiday Inn Express Philadelphia Airport, an IHG Hotel

2 1/2 star rated hotel
7.4/10
(378 verified Hotels.com guest reviews)
See real reviews (21)

generated by AI based on family reviews

Overview

The Holiday Inn Express Philadelphia Airport receives mixed reviews. While guests praise the convenient airport shuttle and the friendly, helpful staff, some highlight issues with cleanliness and the condition of the hotel's rooms. Positive comments mention comfortable beds and a good free breakfast. However, negative feedback points towards inconsistent shuttle service, an older property in need of renovation, and concerns about the surrounding neighborhood. The breakfast service hours may not be suitable for all flight times.

Guest highlights

Helpful and friendly staff
Convenient airport shuttle
Comfortable beds
Good free breakfast

About the hotel

Nearby attractions

Holiday Inn Express Philadelphia Airport, an IHG Hotel is located in Essington. Linvilla Orchards and Walnut Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rittenhouse Square and Ridley Creek State Park. Ice Works Skating Complex and South Philadelphia Sports Complex are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 4:00 AM - midnight
Self parking on site (USD 7.42 per day)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Philadelphia Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

21 reviews

Review data

5 star reviews

29%

4 star reviews

29%

3 star reviews

14%

2 star reviews

10%

1 star reviews

19%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Philadelphia Airport, an IHG Hotel

Showing 1 - 10 of 21 reviews

Latest reviews (21)

L

Laura

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Metonymy desk staff was very nice and helpful. I will greatly recommend to stay if you traveling.
B

Barry

26 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

It was very good. The men at front desk were top notch. Thank you for shuttle to Philadelphia airport.
N

Nancy

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Staff service and quiet location by the water made this a nice stay. For the hotel national star rating, this hotel was great for an early morning flight out of PHL.
J

Joseph

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

4 out of 5 stars

Plenty parking and close to restaurants and airport.
S

Sante

24 Sept 2023 - 25 Sept 2023
reviewed on orbitz

5 out of 5 stars

We love staying there when flying out of Philadelphia.
K

Kathy

16 Sept 2023 - 17 Sept 2023
reviewed on orbitz

4 out of 5 stars

It was clean, had shuttle sevice but an older property. Rooms needed renovation. Breakfast started at 7:00 a.m. i had to get to the airport at 6:30. You should see how many of your customers have to leave before you start breakfast.
C

Conrad

19 Aug 2023 - 20 Aug 2023
reviewed on orbitz

3 out of 5 stars

We arrived late after our flight, all we needed was a place to sleep and the hotel provided that. Nothing fancy, room was a little small and had a little musty smell…likely from being riverside.
R

Rosalee

30 Jun 2023 - 1 Jul 2023
reviewed on orbitz

1 out of 5 stars

NOT NEAR THE AIRPORT. IN A BAD NEIGHBORHOOD. 3 DAYS, NO MAID SERVICE, INCLUDING TRASH. We got in at midnight forst day, so got down to breakfast at 8:30. No coffee, No eggs, a few pieces of sausage. Asked for food. Kitchen guy said kitchen was closing in a few minutes, (at nine) and there was no point in refilling hot or cold food. I complained to front desk so he snarled and put half frozen cheese omelets on warmer. Next 2 days front desk guy was running front desk AND kitchen alone. This guy was cheerfully handling complaints, coffee refills, trash, you name it. This guy needs to be promoted to a better property and position and whoever is running this property needs to be fired. Company needs to stop labeling this as an "airport" property. It's in a very seedy neighborhood. Just my daughter and I. Scared to go out without a taxi.
G

Gordon

25 Jun 2023 - 26 Jun 2023
reviewed on orbitz

1 out of 5 stars

Waited forever for shuttle
B

Brendan

18 Jun 2023 - 19 Jun 2023
reviewed on orbitz

5 out of 5 stars

Convenient to the airport and a great surprise with the park next store and the view of the river
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