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Comfort Suites

2 1/2 star rated hotel
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (48)

generated by AI based on family reviews

Overview

The Comfort Suites hotel near Pittsburgh Airport receives mixed reviews. Positive comments frequently mention the hotel's convenient location, proximity to the airport (with some guests mentioning an 8-minute drive), and the complimentary airport shuttle service. Guests also appreciate the clean rooms, comfortable beds, and the generally friendly and helpful staff, particularly regarding late check-ins and early departures. The breakfast is also frequently highlighted, though some comment on limited options at times. However, negative feedback focuses on inconsistencies with the shuttle service, with some delays and difficulties in arranging pick-ups. There are also reports of issues with room cleanliness and maintenance, and some guests point out that parking incurs a fee which is seen as misleading in some reviews.

Guest highlights

Convenient location near the airport and major roads
Helpful and friendly staff
Free airport shuttle service (although inconsistent)
Generally comfortable and clean rooms

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Located in Pittsburgh, Comfort Suites is in the suburbs and near the airport. Montour Trailhead and Parking at Cliff Mine Road and Moon Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hillman State Park and Moon Park. Looking to enjoy an event or a game? See what's going on at Acrisure Stadium or PNC Park. Take an opportunity to explore the area for water adventures such as windsurfing and other activities like golfing.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Extended parking on site (USD 10.00 per day)
Free roundtrip airport shuttle from 4:00 AM - 11:30 PM
Free self parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available weekdays 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Elevator
Grab bar in bathtub
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
map

Reviews that mention...

Hotel Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

48 reviews

Review data

5 star reviews

31%

4 star reviews

33%

3 star reviews

25%

2 star reviews

8%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites

Showing 1 - 10 of 48 reviews

Latest reviews (48)

T

Thomas

21 Aug 2024 - 22 Aug 2024
reviewed on hcom

4 out of 5 stars

This property was convenient for our late arrival at the Pittsburgh airport. Plenty of dining options one exit down the freeway.
V

Vivica

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

2 out of 5 stars

The fire sprinkler was leaking for what could a couples day to a week or more. The bed was absolutely drenched and the pilllows was stained with what I image is rust. The second more also has the same issue as well. This was the before my wedding and I was already dealing with flight delayed and cancellations. The hotel concierge was very helpful.
A

Antoine

1 Jul 2024 - 3 Jul 2024
reviewed on hcom

4 out of 5 stars

Hotel is in a nice location. Quiet and close to the airport. Friendly staff. Hotel needs a little upgrade from the 90s feel. Very small breakfast area,
R

Robert

5 Jun 2024 - 6 Jun 2024
reviewed on expedia

5 out of 5 stars

We have stayed here several time, great service, comfortable bed, clean room, good breakfast when we have had time to eat. Transportation shuttle is wonderful. when
M

Michelle

24 May 2024 - 26 May 2024
reviewed on hcom

3 out of 5 stars

The room was ok there were a set of eyelashes on the rug and looked like red wax in the shower. The second day neither one of our keys worked so we had to get new ones and when we came back from our outing there were no parking spaces and no additional parking. I went in and spoke to young man at the desk he suggested we park in handicap parking. My hubby is a disabled veteran but he can walk w assistance and we do not like to park in handicap due to we are taking it from someone who might not be able to walk. This was my first stay with choice hotels. It was ok for a last min get away.
V

Valerie

1 May 2024 - 2 May 2024
reviewed on hcom

3 out of 5 stars

Outdated but looks like they might be starting renovations. Parking for for airport is not included, $10/night which is misleading. Many more convenient hotels have free parking offered.
J

Jennifer

6 May 2024 - 7 May 2024
reviewed on expedia

3 out of 5 stars

one of those hotels where the pictures did not match the actual property,,, was dirty when we arrived and very small compared to the pictures very sour disinterested front guest employee, construction Sheetrock debree on the floor which by the way was still there in the morning when we left for our flight and furniture in room pulling away from the walls not stocked well with towels or shampoo in the room, was a little disappointed. didn't even go look at the pool nor stay for the breakfast, that room was tiny tiny and based on the customer service that was a big no thank you... welcome to pittsburgh
C

Christine

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

4 out of 5 stars

Clean. Handy shuttle to the airport.
N

Nicole

12 Apr 2024 - 17 Apr 2024
reviewed on expedia

5 out of 5 stars

Close to airport, easy on and of interstate. Staff very friendly and accommodating. Breakfast was good and fresh each morning.
K

Keith

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

Food nearby, breakfast was yummy. Very close to airport. Clean and comfortable
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