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Quality Inn

2 1/2 star rated hotel
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (77)

generated by AI based on family reviews

Overview

The Quality Inn receives mixed reviews. While guests appreciate its convenient location near the airport and the generally friendly front desk staff, many cite significant issues. These include uncleanliness (dirty sheets, stained towels, etc.), poor maintenance (broken door latches), and a lack of amenities such as an elevator. The advertised free airport shuttle is frequently reported as either unavailable or incurring a fee. Breakfast is also criticised as being subpar. In short, while the location is a plus, the overall quality and reliability of the services at this hotel appear questionable.

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.

Nearby attractions

Located in Coraopolis, Quality Inn is in an area with good airport proximity. Old Economy Village and Off the Wall Theater are cultural highlights, and some of the area's landmarks include Woodville and Duquesne Incline. Looking to enjoy an event or a game? See what's going on at Acrisure Stadium or PNC Park.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Extended parking on site (USD 6 per day)
Free RV/bus/truck parking on site
Free pick-up airport shuttle from 4:00 AM - 12:30 AM
Free self parking on site
Limited onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Conveniences

Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Quality Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

77 reviews

Review data

5 star reviews

38%

4 star reviews

29%

3 star reviews

10%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn

Showing 1 - 10 of 77 reviews

Latest reviews (77)

C

Catharine

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

1 out of 5 stars

Do not stay here! Bed sheets were dirty, towels were stained, no elevator to upper floor. Rooms smelled awful and were so outdated. Do not recommend this hotel. Positive feedback - very close to the airport and the front desk staff was friendly.
N

Nicky

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

1 out of 5 stars

On their website, they had that they had a shoveled to the airport that was available. Apparently, you had to pay to use their shuttle, which they probably should put in the description so that people don’t book their hotel.
J

John

20 Jul 2024 - 22 Jul 2024
reviewed on hcom

2 out of 5 stars

A first for me, the shower had no tub; it was just part of the floor and there was no counter for placing toiletries, towels, etc. Beds were clean and comfortable. My daughter left one EarPod on the bed, but when I called from the airport, they said they couldn’t find it. Breakfast was subpar; waffle machine did not work well, they ran out of juice and coffee, and the milk tasted bad. Finally, there is something going on with Hotels.com pay later policy. I reserved the room about two months prior, with the intent to pay when I got there, but the price was higher when I paid, and it didn’t sound like the room had been reserved at all. Since I lost all my bonus points, not really happy with the app, and may look elsewhere.
A

Ahmed

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

2 out of 5 stars

First there is no breakfast (only bagel, no cheese or eggs and tea and coffee) also no parking and have to park away from the hotel although we have a special case and no elevator to go second floor and no accessibility rooms on first floor! Also for service only one person who does all (reception, tea, coffee, answer calls, help visitors,.. you may imagine)
H

Howard

13 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

This hotel is conveniently located to the airport, restaurants and shopping centers. The room is very clean, plank flooring, comfortable beds and plenty of clean towels. The flat screen is a good size and the air conditioner works like a champ. Thank you!
R

Richard

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

1 out of 5 stars

Room wasn't cleaned properly, website says free airport shuttle which they called me in my room and said there is a $10 fee for the shuttle would not recommend stay next door at the Sheraton
L

Linda

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

It was fine for a last minute stay due to a flight cancellation.
S

Shirley

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

I fell trying to get to the shuttle to go to the airport on American Flight 2901 that got rescheduled to Sunday 7-1-2024 and broke my right arm. Hotel staff quickly assisted in getting me an ambulance.
C

Christina

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

Very rude staff at checkin. $10 charge for hotel shuttle.
D

Danielle

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

4 out of 5 stars

The beds were comfortable and the room overall was good (some dirty marks on the comforters unsure if they weren’t washed or just stained) The breakfast was probably the worst I’ve had at a hotel, ever. The evening staff (around 7-8 pm) he was great! The overnight staff/ breakfast time staff weren’t friendly. The location was great close to everything you need and parking was super easy. If o was to base this review strictly on quality of sleep I’d say it was good.
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