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Comfort Suites West Warwick - Providence

2 1/2 star rated hotel
7.6/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (19)

generated by AI based on family reviews

Overview

The Comfort Suites West Warwick receives mixed reviews. While some guests praise its clean, comfortable rooms, convenient location near the airport and major roadways, and friendly staff, others cite significant issues. Negative feedback frequently mentions cleanliness concerns (dirty carpets, lack of housekeeping), problems with room maintenance (broken toilets, non-functional deadbolts), and safety concerns (poor parking lot lighting, incidents in the parking lot). The breakfast is described as adequate by some, but poor by others. The pool was closed during some guests' stays. Overall, experiences vary widely, and potential guests should carefully weigh these conflicting reports before booking.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in West Warwick, Comfort Suites West Warwick - Providence is in the business district and near the airport. Warwick City Hall and Nathanael Greene Homestead are notable landmarks and Biomes Marine Biology Center is a popular area attraction. Launch Trampoline Park and Warwick Mall are two other places to visit that come recommended.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Comfort Suites West Warwick - Providence
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

19 reviews

Review data

5 star reviews

37%

4 star reviews

11%

3 star reviews

21%

2 star reviews

21%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites West Warwick - Providence

Showing 1 - 10 of 19 reviews

Latest reviews (19)

C

Charlie

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

2 out of 5 stars

Our check in was fine however during the night there a very loud group of people in a sitting area outside below our room around 1am that woke us up and then at 6am there was a car outside in the parking lot blaring hip hop music for quite a while that woke us up again. I would not stay in this area again.
E

Edward

3 Jan 2024 - 4 Jan 2024
reviewed on expedia

4 out of 5 stars

One night stay for early flight the next morning.
J

James

14 Feb 2024 - 15 Feb 2024
reviewed on hcom

3 out of 5 stars

The bed was extremely comfortable. The heat was difficult to adjust. The carpet throughout the building needs to be replaced, it’s basically brown and just doesn’t look clean. The desk clerk was not friendly. The coffee/tea station was out of tea bags in the early evening and I had to ask for some. The water in the thermos was not hot. It should be replaced on a regular basis. The breakfast room needs to be arranged. There are so many tables along the walls you can’t pull a chair out to sit as it hits the chair behind it. Breakfast was adequate. The parking lot was very dark and definitely needs some lighting.
T

Tyler

23 Dec 2023 - 31 Dec 2023
reviewed on expedia

2 out of 5 stars

The only redeeming quality was the size of the room and the price for it. The phone inside our room did not work at all, not even to call the front desk, the privacy deadbolt on the door did not function (it doesn't line up with the door jamb), we had to buy air freshener spray because the room had a dirty feet smell, and the elevator was 2 months over due for its annual inspection (it also got stuck on the 2nd floor and the door closed seperating us from our child). There were also large trucks parked across 4 or 5 spots of the already limited parking on both the front and back side of the hotel. The online booking showed an indoor pool, we were not notified until I asked at check in that it was closed for maintenance indefinitely.
L

Louis

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

1 out of 5 stars

Horrible there was a fight in the parking lot that ended up on the third floor where we stayed. It was like a rerun of Jerry Springer screaming at 1 o’clock in the morning.
B

Brian

30 Oct 2023 - 31 Oct 2023
reviewed on travelocity

3 out of 5 stars

The lady working the reception desk was great and the room was clean and cozy. My toilet was broke however. I had to lift the back off and manually pull the chain so it would flush. There was nobody at the front desk when I checked out so I had to lay my room key(s) near the phone. The unacceptable part was there were no parking lot lights at the front of the hotel. I have read other reviews stating the same thing.
p

paul

20 Oct 2023 - 21 Oct 2023
reviewed on travelocity

2 out of 5 stars

NONE of the lights in the parking lot were illuminated, creating a safety issue for people and property Construction next door was very noisy. The breakfast offered was perhaps the worst we’ve seen.
B

Brad

26 Sept 2023 - 27 Sept 2023
reviewed on travelocity

3 out of 5 stars

No front parking lights on. Fire alarm in lobby chirping. Not as pleasant as previous stays
K

Kimberly

6 Oct 2023 - 8 Oct 2023
reviewed on travelocity

3 out of 5 stars

Location was farther from airport and Providence than I realized, but decent facility, room was clean. I had an early flight and no one was at the desk to check out, called the number they had posted, no answer, so went back and left my keys on the room and left.
D

Deborah

7 Apr 2023 - 10 Apr 2023
reviewed on travelocity

5 out of 5 stars

We've stayed here several times and it has always been clear, quiet and staff is friendly. Biggest plus for me is the quiet. For me there is nothing so annoying as a noisy overnight stay when you've been traveling all day.
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