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- Ramada by Wyndham Reno Hotel and Casino
Ramada by Wyndham Reno Hotel and Casino
3 star rated hotel
6/10
(1886 verified Hotels.com guest reviews)
See real reviews (107)
generated by AI based on family reviews
Overview
The Ramada by Wyndham Reno Hotel and Casino offers budget-friendly accommodation, with some guests finding it convenient for its proximity to certain venues. However, reviews overwhelmingly highlight significant concerns about the hotel's condition, cleanliness, and the safety of its surrounding area. Many guests report issues with the cleanliness of rooms, outdated facilities, and a parking lot frequented by homeless individuals and those engaging in illicit activities. While some staff members receive positive feedback for their friendliness and helpfulness, the negative experiences related to the hotel's upkeep and surrounding environment significantly outweigh the positive aspects.
Guest highlights
Friendly staff
Convenient location (for some)
About the hotel
Nearby attractions
Located in Reno, Ramada by Wyndham Reno Hotel and Casino is in the city center. The area's natural beauty can be seen at Truckee River and Wingfield Park, while National Automobile Museum and Knitting Factory are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Reno Events Center or National Bowling Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Popular amenities
Parking
Free self parking on site
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 2-device limit
WiFi in public areas is free with a 2-device limit
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Wedding services
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Things to do
24-hour fitness center
Conveniences
ATM/banking services
Elevator
Front-desk safe
Vending machine
More
168 casino slot machines
Casino (10000 square feet of space)
Casino VIP room
Casino gaming table
Casino sportsbook
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for Ramada by Wyndham Reno Hotel and Casino
2.5 out of 5 stars
107 reviews
Review data
5 star reviews
- 7%
4 star reviews
- 14%
3 star reviews
- 25%
2 star reviews
- 19%
1 star reviews
- 36%
We have selected a sample of reviews which reflect what travellers have said about Ramada by Wyndham Reno Hotel and Casino
Showing 1 - 10 of 107 reviews
Latest reviews (107)
c
christopher
16 Oct 2024 - 17 Oct 2024
reviewed on hcom
4 out of 5 stars
Super friendly desk clerk and security guard, not just with me, but with other guests as well. The hotel was cheap and the decor looks well worn. The mattress was a bit thin, but there were plenty of pillows. Lots of security and bright lights in the casino parking lots - this is good because there appear to be a lot of vagrants around. First time traveling with my cat - not an issue at all.
J
Joanie
12 Oct 2024 - 13 Oct 2024
reviewed on hcom
1 out of 5 stars
We came to hotel at 130pm and we were very rudely told before we even got to the counter we could not check in until 3pm we said ok Thank you
We came back at 3 and there was a long line but when I got to the counter I was told they needed a ID for everyone that was going to be in the room my husband was parking our truck she was so rude about everything he came in and gave her his DL it was just a very BAD experience
We will never stay there again!
R
Richard
7 Aug 2024 - 9 Aug 2024
reviewed on hcom
3 out of 5 stars
My stay was not good mainly because of Hotels.com farmed out my reservation to Hotelbed.com and they refused to transfer the payment to Ramada Reno. And then Ramada Reno was going to cancel my reservation if I didn't pay for the room again. I did and 3 hours of phone calls to Hotelbeds and Hotel.com to get it all straighten out.
J
Jeanine
27 Jul 2024 - 28 Jul 2024
reviewed on expedia
2 out of 5 stars
This is a terrible hotel run by very nice staff. It's cheap and pet friendly - except the pet area is gravel full of poop, dirty and awful. The place is run down and attached to a derelict casino filed with desperate people. There is security in the lobby, cops outside, and 24/7 security in the parking lot because it's absolutely necessary. Every staff member was helpful and friendly. We will never stay there again and rushed out at the crank of dawn. If pay $100/ nitgh more to stay someplace else. (Ps, nothing to eat there or at the casino, cash only, a few crappy juices and terrible snacks at front desk)
M
Mark
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
4 out of 5 stars
We needed a reasonable place to stay, that is why we chose this property. The room was fine, getting worn, but fine. The patrons are all looking for a reasonable place to stay. The people in the parking lot are sketchy but there is 24 hour patrol on a golf cart and that keeps people away from your car, for the most part. So, it was worth the price, no resort fee, free parking....
A
Aaron
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
1 out of 5 stars
Worst hotel bed I've ever slept on. It was similar less than three inches thick and hard as can be. Couldn't hardly sleep on it at all and woke up several times with back pain. I don't have back issues and my back was sore like I've never felt before. The shampoo and conditioner bottles were previously used and almost empty. There was also homeless crazies wondering around the parking lot and sleeping near the drop-off spot. Maybe worth it for $50 or less, but the motel 6 around the corner was a better experience my last time in Reno for half the cost.
M
Michelle
14 Jul 2024 - 15 Jul 2024
reviewed on hcom
4 out of 5 stars
The attendant was pleasant but the hotel is gross. It’s in a rough area and there were homeless people all over the parking lot. The building was shabby and the bed was very uncomfortable.
R
Rebecca
12 Jul 2024 - 14 Jul 2024
reviewed on hcom
1 out of 5 stars
They put us on the 3rd floor because we were traveling with pets. The entire floor and room smelled of pet urine. The room carpet was filthy and the fridge was filled with dog hair. Not in the best location either.
R
Randall
10 Jul 2024 - 11 Jul 2024
reviewed on hcom
1 out of 5 stars
The hotel was so dirty and sketchy with a parking lot full of homeless and drugged out people. The security guard in the parking lot actually asked us to park in the back where it was very poorly lit and signs posted that damage and loss was not covered. I actually checked in to get my room key so I could use the bathroom in the lobby and then I left. I did not stay the night because of how bad the area was
E
Elizabeth
1 Jul 2024 - 2 Jul 2024
reviewed on expedia
3 out of 5 stars
The hotel itself was good. Nothing special, nothing terrible. The area around the hotel (and the parking lot) was sketchy.
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