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Hyatt Place Richmond Airport

3 star rated hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The Hyatt Place Richmond Airport offers guests a convenient location near the airport, with many restaurants and shops within walking distance. The hotel is praised for its spacious and comfortable rooms, as well as its friendly and helpful staff. Guests appreciate the complimentary breakfast, which is frequently highlighted for its quality, and the free airport shuttle is a significant benefit for travellers. However, reviews also mention issues such as inconsistent elevator service and parking fees, and some guests reported maintenance problems such as ants in rooms and malfunctioning air conditioning. It is recommended to check the current status of hotel amenities and services before your stay.

Guest highlights

Complimentary breakfast
Free airport shuttle
Helpful staff
Spacious and comfortable rooms

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area.

Nearby attractions

Located in Richmond, Hyatt Place Richmond Airport is in an area with good shopping. Dabbs House Museum & Henrico County Tourist Information Center and St. Patrick Catholic Church are local landmarks, and travelers looking to shop may want to visit White Oak Village and Broad Street. Science Museum of Virginia and Children's Museum of Richmond are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free RV/bus/truck parking on site
Free roundtrip airport shuttle from 3:30 AM - 11:00 PM
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 1 per night)
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Sign language-capable staff
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Golfing
Shopping
Shopping mall
Swimming pool

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hyatt Place Richmond Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

35 reviews

Review data

5 star reviews

51%

4 star reviews

23%

3 star reviews

14%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Place Richmond Airport

Showing 1 - 10 of 35 reviews

Latest reviews (35)

A

Ashley

18 Jul 2024 - 19 Jul 2024
reviewed on orbitz

3 out of 5 stars

Upon arrival I called hotel for transport had to catch a Uber to location because shuttle never came. Had to change rooms because the toilet handle was broken and some type of substance was on bathroom floor. Maintenance came and fixed toilet when I left room I came back later that’s night to the water being turned off to the toilet and had to change room because no maintenance was on staff
G

Grealdine

11 Jul 2024 - 14 Jul 2024
reviewed on orbitz

4 out of 5 stars

Location from the airport.
J

JACOB

11 Jul 2024 - 14 Jul 2024
reviewed on expedia

1 out of 5 stars

Some pros, the property is adjacent to a major shopping complex, Target, lots of places to eat etc Cons: The hotel is old, dirty and rundown. Breakfast has fruit flies circling the fruit so that was something new. The property is in an open parking lot, but still charges you $10 per day to park in it. Like an actual regular open hotel parking lot, self-park, and it’s $10 a day. Not worth it, spend a little extra and stay actually in Richmond or just outside but not here.
T

Tony

9 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Proximity is big for me when Itravel, and this location allowed me to get what I needed without delay.
A

Antoine

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

It mentions charger for EV, in fact they one for Tesla and the other plug on the same unit for other EV, if someone is charging their EV the other cable cannot be used because of the parking space of the EV. Also their charger is a level 2 charger and not the fast one so the EV using this will be plugged all night or 6 hours the hotels should ave fast chargers and it’s ok if we pay at least you can plug for 30 minutes and go to bed after!!
D

Daniel

10 Jun 2024 - 14 Jun 2024
reviewed on orbitz

5 out of 5 stars

Wonderful place except for broken elevator. I will stay here from now on when I use richmond airport, if it again is as good a price as it was this time. Really nice place. Only bad thing was that the one of the two elevators was broken, and the working one was slow. Helped to teach me patience :-)
k

kathryn

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

Room very spacious and comfortable. Front desk personnel very helpful with questions. Location very convenient to airport.
J

Jennifer

5 Jun 2024 - 9 Jun 2024
reviewed on hcom

4 out of 5 stars

Nice and convenient if flying into Richmond. There is a shuttle available outside baggage claim 2 at RIC but you should call rather than wait for it to arrive. Daily breakfast has many options and is delicious. Used the gym which has the usual equipment and the gym was clean. Rooms were comfortable with separate seating area, work area and bedroom. A refrigerator is in the room. They currently only have 1 elevator so be patient, or use the stairs if you can. The last 2 days we had styrofoam plates and plasticware so not very eco-friendly. Overall, nice stay that was convenient for flying in/out with easy access to Hwy 64 to get you where you needed to go. Lots of options for food and Target, JC Penney close by for shopping.
h

houshang Dalir

27 May 2024 - 29 May 2024
reviewed on expedia

4 out of 5 stars

Very good location and good price. Free shuttle service to the airport and from the airport. Fridley staff . Great location. I recommend it and I will definitely stay there again.
M

Marilza De Fatima

3 May 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

Hyatt place is very convenient closer to restaurants and target , 10 minutes from airport, 20 minutes from Richmond university, clean , good breakfast but it’s NOT a 4 stars hotel . No bar, no room service and rooms are big but not well maintained. Overall a good 3 ⭐️ hotel Not 4 ⭐️star in my opinion .
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