Four Points by Sheraton San Jose Airport

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.

Nearby attractions

Located in San Jose, Four Points by Sheraton San Jose Airport is in the business district and near the airport. San Jose Museum of Art and The Tech Interactive are cultural highlights, and some of the area's landmarks include Mission Santa Clara de Asis and Winchester Mystery House. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle at scheduled times, on request

Free roundtrip airport shuttle from 5:00 AM - 11 PM

Height restrictions apply for onsite parking

RV/bus/truck parking (surcharge) on site

Self parking on site (USD 15.00 per day)

Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 4-25 per person

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Elevator

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Transfer shower

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor pool

Conveniences

ATM/banking services

Ballroom

Elevator

Front-desk safe

More

Smoke-free property

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Reviews that mention...

All reviews (50)parking (18)restaurant (10)staff (20)airport shuttle (14)ambience (15)flight (8)airport (20)travel (2)bed (4)clean (16)location (6)check in / check out (4)travel time (3)room service (1)

Hotel Reviews

for Four Points by Sheraton San Jose Airport

3.5 out of 5 stars

50 reviews

Review data

5 star reviews

26%

4 star reviews

38%

3 star reviews

16%

2 star reviews

12%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Four Points by Sheraton San Jose Airport

Showing 1 - 10 of 50 reviews

Latest reviews (50)

D

David

23 Jun 2024 - 24 Jun 2024

reviewed on hcom

4 out of 5 stars

Stayed here twice in 5 days coming and going to SJC. Room the second time much better than the first- on the same floor. Incredibly friendly staff. Great shuttle service. Bummed that the restaurant was closed due to renovations. No great breakfast options within short walking distance. Beyond that, pretty standard hotel experience.

P

Patrice

10 May 2024 - 11 May 2024

reviewed on expedia

4 out of 5 stars

It was easy to enter with the vehicle and behind the hotel, there's lots of parking. Staff was very friendly and the hotel room was very comfortable.

K

Kim

14 May 2024 - 15 May 2024

reviewed on hcom

1 out of 5 stars

We booked our room in February for travel in May. We were in Yosemite on holiday and reserved a room with the Sheraton near the airport for the last night as we had an early flight. On the day of the reservation I received this email: "We wanted to let you know that, unfortunately, Four Points by Sheraton San Jose Airport cannot honor your upcoming booking on 5/14/2024. Occasionally, properties have to change or modify bookings unexpectedly." The major hotels were booked and we had to stay farther away from the airport in a much lower quality motel, not hotel. We will stick to The Westin or Hyatt from now on. Travelers beware!

S

Stacy

2 May 2024 - 3 May 2024

reviewed on hcom

5 out of 5 stars

Just stayed 1 night as part of a longer trip because we flew in late and this was by airport. Bed was uncomfortable.

A

Alice

8 Apr 2024 - 9 Apr 2024

reviewed on hcom

2 out of 5 stars

The hotel is undergoing renovation. The restaurant is closed which makes it inconvenient for business travel. The rooms are dark, old, and loud from hallway and outside noise. I would not stay here again, at least not until the renovations are complete.

E

Eric

26 Jan 2024 - 27 Jan 2024

reviewed on expedia

5 out of 5 stars

Convenient to airport and long term parking. Dinner and service was great.

R

Robert

20 Jan 2024 - 21 Jan 2024

reviewed on expedia

4 out of 5 stars

Downtown San Jose is a mess. This hotel I will stay at for quick airport in and out.

K

Kamela

13 Jan 2024 - 15 Jan 2024

reviewed on hcom

2 out of 5 stars

The service was good. The parking lot is scary to walk through day or night. The room was not clean and there was mouse poop in the shower and closet. I would not stay here again.

W

Wendy

7 Jan 2024 - 8 Jan 2024

reviewed on hcom

5 out of 5 stars

This hotel is comfortable and clean right by the airport. We ate dinner and it was great and the service was good as well.

L

Leigh

7 Dec 2023 - 12 Dec 2023

reviewed on expedia

2 out of 5 stars

My boyfriend and I were literally trapped inside the bathroom because the door latch malfunctioned and was unable to be fixed. We were offered a new room but declined because it was the last night of the stay. When we arrived the room was so humid(it’s December). It took all night to get the room comfortable. Being charged for parking when I am paying to stay at your property is not appealing and will affect my choice of stays in the San Jose area in the future. Do Better!