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SpringHill Suites by Marriott San Jose Airport

3 star rated hotel
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (32)

generated by AI based on family reviews

Overview

The SpringHill Suites by Marriott San Jose Airport is praised for its exceptionally friendly and helpful staff, who consistently go above and beyond to accommodate guests' needs, such as early check-ins. Guests appreciate the free airport shuttle service, which is described as easy to use. Rooms are frequently described as clean, comfortable, and spacious, with comfortable beds and updated decor. The hotel's included breakfast is a highlight, with many noting its deliciousness and variety, especially the Belgian waffles. While generally positive, some guests point out that the bathroom doors are unusually designed with sliding doors that can be noisy and don't fully close, and there is a $15 daily parking fee.

Guest highlights

Exceptionally friendly and helpful staff
Free and convenient airport shuttle service
Clean, comfortable, and spacious rooms
Delicious and varied breakfast buffet, including Belgian waffles

About the hotel

This hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.

Nearby attractions

In the business district and near a metro station, SpringHill Suites by Marriott San Jose Airport is in an area with great airport proximity. San Jose Museum of Art and The Tech Interactive are cultural highlights, and some of the area's landmarks include Mission Santa Clara de Asis and Winchester Mystery House. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium.

Popular amenities

Parking

Height restrictions apply for onsite parking
RV/bus/truck parking (surcharge) on site
Self parking on site (USD 15 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

BBQ grill(s)
Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for SpringHill Suites by Marriott San Jose Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

32 reviews

Review data

5 star reviews

59%

4 star reviews

28%

3 star reviews

12%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about SpringHill Suites by Marriott San Jose Airport

Showing 1 - 10 of 32 reviews

Latest reviews (32)

N

Nathan

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel met our needs for a hotel close to airport
N

Natasha

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

3 out of 5 stars

This was our secibd here. It is nice hotel especially when traveling with kids, but the rooms do need sprucing up. Our fridge was dirty and I had to wipe it out. The lamp was wobbly and almost fell on my son. The drain plug was broken so the water was not draing out and we had to take it out to drain the tub after showering.
K

Karen

29 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

Convenient to the airport, staff very friendly, clean environment
D

David

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

All the hotel staff were super friendly. I requested early check in and they allowed me to check in at 9:30 am. Easy free shuttle to and from the airport. I would stay again and recommend them for sure.
M

Marta Vargas

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

We loved our stay at "Springhill Suites by Marriot" at SJ, CA. Staff is amazing, kind, always willing to help. They offer the services of airport shuttle and luggage storage free of charge. Since our room was ready, they let us in it before the usual check in at 11am; check out is at noon. Room was clean, beds confortable, smelled good, we slept nicely and warm. Buffet breakfast was delicious, abundant and varied. They have on site laundry service by the guest. Overall, we very much recommend this hotel!
L

Linda

23 Feb 2024 - 26 Feb 2024
reviewed on hcom

5 out of 5 stars

My stay at SpringHills Suites was very pleasant from beginning to end. I requested a room away from the ice machine and the elevator. Immediately after sending the request, I received email saying they were happy to accommodate me. I’ve never had a response from any hotel before this! It certainly made a good first impression. Checking in was easy. They gave me a little bag with water and cookies, a welcome treat after a long drive. The room was perfect. Clean, quiet, and a comfortable bed with lovely bedding. The bathroom was well appointed with a little sink in the toilet room and fluffy towels for the shower. There’s a small bar and grill just of the lobby. We had a hamburger and a Caesar salad with chicken. Both were excellent. The location is excellent, close to the airport and freeways. The parking garage is well lit and has adequate spaces. And, finally, checkout time is a gracious 12:00 noon instead of the usual 11:00 a.m.
N

Natasha

19 Jan 2024 - 21 Jan 2024
reviewed on expedia

4 out of 5 stars

Staff was friendly, breakfast decent, parking spaces tight for larger suvs and the internet was a pain.
t

thao

25 Dec 2023 - 27 Dec 2023
reviewed on expedia

3 out of 5 stars

The hotel is cleaned, parking garage easy-going but the bathrooms door and the toilet door is terrible they using the sliding door but is making noises and not closed all the way so it not comfortable at all.
S

Stacy

31 Oct 2023 - 1 Nov 2023
reviewed on expedia

5 out of 5 stars

Convenient location near airport. Nice room. Recommend for one night stay for air travelers.
A

Adriana

22 Sept 2023 - 23 Sept 2023
reviewed on orbitz

5 out of 5 stars

Breakfast buffet included Delicious good variety Belgian waffles were sooo good! Staff was friendly parking is $15 safe and quiet room is spacious and comfortable!!! Would stay again for sure
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