Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Rooms are in need of renovation. They charge for overnight parking. Not in the best area for walking to dining.

The staff were friendly and helpful, the special of the day at the restaurant was delicious and a great size portion. We enjoyed our time together and the shuttle to the airport was on time. A great experience!

For the location place was ok. You would think parking and breakfast would be included, nope think again should be the standard for stays.

Easy access to airport.

Having to pay $15/night for parking without any notification before being handed the bill was lame. The doors and walls are paper thin so any noise in the hallways could be heard. We also asked for a pullout bed since we had an odd number of people. We were told that it wasn’t a guarantee even though it was advertised when we booked the room. Will probably stay somewhere else next time I’m in the area.

This is a nice urban property, so expect to pay premium overnight parking rates, but daytime parking appears to be free for events and such. The lobby area is exceptionally comfortable and interesting with a welcoming ambiance. Included/optional breakfast buffet is excellent - well stocked and maintained with good options and super nice staff on hand making it all go right. Ask if they have any kids' coupons. 😉 Definitely recommended!

Hotel is in a good location with amazing Japanese food across the street. Conditions were fine but when I turned on my air/fan immediately my head got stuffy. I stay in hotels for travel 12+ days a month, this never happens to me. It was tough to sleep through the night with my sinus’s clogged.

* they charge extra $15 for parking per day. * rooms are not sound proof. * noise from the tram, from airport, from car racers using the street at night, from police chasing car racers at night, from slamming doors by other residents arriving late night. * rooms have fire sprinklers which water pipes produce clicking noises all day. * rooms are dark with very limited lights. * there is no stand for luggage. * bath tub has no anti-slip-n-fall anything.

The location was convenient. It’s not far from the San Jose airport.

Pros: The hotel is close to the airport, and easy access to the freeway. The hotel has a key card entry and a large fence around it, so it feels safer. There is plenty of parking. Cons: It is directly across from the lightrail station, so you hear the ding-ding of the trains at early and late hours. The fence around the property seems secure, but anyone can drive or walk in the entry as there is no secure entrance. You also pay $15 a day to park at the hotel, and there is no reason for that. This hotel has zero warm and welcoming aspect to it. Don't count on any coffee kiosk in the lobby, or warm cookies in a container. The breakfast buffet, which is the same level of food as a lower end hotel free buffet, costs $18 dollars plus tax and of course they have a spot for a tip. A tip for the nasty food you put on your own plate. You know, cereal in a tube, 2 flavors of yogurt, and under ripe fruit, cold eggs, and soggy bacon. You get the drift. They should just add a couple bucks to the room rate and make it a complimentary buffet. My room was old looking but appeared to be clean. I stayed for 4 days and was notified that there is only housekeeping upon request. My overall opinion of this hotel is that they are only interested in providing the bare minimum. It's not horrible, but it wasn't anything to rave about either.