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Comfort Inn & Suites Airport Dulles - Gateway

2 1/2 star rated hotel
7.2/10
(1005 verified Hotels.com guest reviews)
See real reviews (22)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites Airport Dulles - Gateway offers convenient proximity to Dulles International Airport, with a free shuttle service, though this service is limited to between 7am and 10pm. Guests appreciate the free self-parking, and while some find the rooms clean and comfortable with good breakfast options, many reviews highlight the need for refurbishment. Issues mentioned include outdated facilities, uncleanliness in some rooms, and inconsistent shuttle availability outside of the 7am to 10pm window.

About the hotel

Nearby attractions

Located in Sterling, Comfort Inn & Suites Airport Dulles - Gateway is in the business district and near the airport. Bles Park and Eleanor C. Lawrence Park reflect the area's natural beauty and area attractions include Ashburn Ice House and Panther Family Fun Center. Looking to enjoy an event or a game while in town? See what's going on at Dulles Sportsplex, or consider a night out at Lost Rhino Brewing Company. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 7:00 AM - 10:00 PM
Free self parking on site
Free shopping center shuttle
Height restrictions apply for onsite parking
Limited onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available 5:30 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Inn & Suites Airport Dulles - Gateway
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

22 reviews

Review data

5 star reviews

23%

4 star reviews

27%

3 star reviews

23%

2 star reviews

5%

1 star reviews

23%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn & Suites Airport Dulles - Gateway

Showing 1 - 10 of 22 reviews

Latest reviews (22)

D

Diana

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

1 out of 5 stars

I knew I’d made a terrible mistake when I got into the hotel transfer van. The driver smelled of BO. Upon arriving the entry was certainly not welcoming. Check in was fine. Carpeting in halls was old and smelled musty. Entered the room and thought I was going to be sick. The room smelled so bad, furniture very warn and smelly. The bathroom was outdated but ok. Until I found two long black hairs hanging from the shower curtain after I’d stepped in. TV was at least 20 years old and there was no signal in the morning. Breakfast was standard and managed well
B

Bert

16 May 2024 - 17 May 2024
reviewed on expedia

4 out of 5 stars

The room is nice and spacious, but it looked like it wasn't cleaned properly after the painters painted a wall. It was also disappointing not to be able to find a parking spot for the night. We were told of overflow parking in an area that was not lit well and questionable for security. We decided to bring the rental car back the night before so that there would not be the risk of theft or vandalism. Thankfully the hotel is conveniently close to the airport. Sadly, the hotel suttle closes for the night at 10 pm, so we had to hire a taxi to get us back from the airport.
C

Caroline

8 May 2024 - 9 May 2024
reviewed on expedia

3 out of 5 stars

Good price and good airport shuttle to Dulles. Not great condition. Nothing critical but scratched walls and furniture, hair dryer wall holder wasn’t attached and fell off, coffee maker in the breakfast room was broken so no coffee except two little cups in the room coffee maker, no TV in the breakfast room. Just needs updating but comfortable and convenient.
J

Jordana

2 May 2024 - 3 May 2024
reviewed on expedia

2 out of 5 stars

This place is an absolute dump. I chose it because it had an airport shuttle, which did not run any of the times that I needed it. I called over and over from the airport and no one answered the phone. Breakfast also did not start early enough for me before I left for the airport. It smells terrible, and the furniture and carpets are all rundown. The only reason I didn’t give it. One star is because the sheets were clean, though the pillows were a joke.
D

Diane

1 May 2024 - 2 May 2024
reviewed on expedia

3 out of 5 stars

Close to airport but shuttle stop at 10 pm, had to take taxi
K

Karen

16 Apr 2024 - 19 Apr 2024
reviewed on expedia

3 out of 5 stars

Limitted parking, remodeling, remodel crew smoking pot and no english made me nervous about leaving my disanled daughter in the room alone.
F

Francisco

12 Mar 2024 - 13 Mar 2024
reviewed on hcom

4 out of 5 stars

Overnight stay for an early flight. The hotel was conveniently located near the airport and got to the parking garage very quickly.
H

Hani

7 Aug 2023 - 8 Aug 2023
reviewed on travelocity

4 out of 5 stars

Very convenient for IAD airport.
G

Grace T.

28 Jun 2023 - 29 Jun 2023
reviewed on travelocity

5 out of 5 stars

Very nice clean room. There was a desk with chair where my husand needed to work. Also loveseat as well as a cushioned window seat w/ wedge pillow. And frig with small freezer compartment (like 1950 refrigerators but I haven't seen in small modern friges). Our room was so quick, 201 at the end of hall. And nice view out windows, looking thru trees at parking lot. So much nicer than we expected. And a very nice breakfast. Will recommend to friends.
K

Krishna

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

Room is clean and comfortable. Mattresses are old & need to be replaced. Shuttle service & free self parking are nice. Breakfast options are good. Lobby is smelling like smoke though rooms do not have that smell.
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