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TownePlace Suites Boston Logan Airport/Chelsea

3 star rated hotel
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (100)

generated by AI based on family reviews

Overview

TownePlace Suites Boston Logan Airport/Chelsea is a popular choice for travellers, particularly those needing easy access to Logan Airport. The hotel's complimentary airport shuttle service is frequently praised, as is the cleanliness and modernity of the rooms. Many guests appreciate the well-equipped rooms, some including kitchenettes, perfect for longer stays. However, the hotel's location in an industrial area means significant traffic noise is a common complaint, although the hotel provides earplugs. There is also a daily parking fee of $20.

Guest highlights

Complimentary airport shuttle service
Clean and modern rooms
Well-equipped rooms, some with kitchenettes
Helpful and friendly staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.

Nearby attractions

TownePlace Suites Boston Logan Airport/Chelsea is located on a river and in an area with good airport proximity. Travelers who have shopping on the agenda can visit Faneuil Hall Marketplace and Harvard Square, while those looking for another kind of activity may want to check out Encore Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed.

Popular amenities

Parking

Airport shuttle at scheduled times
Free roundtrip airport shuttle from 4:00 AM - midnight
Self parking on site (USD 20 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

ATM/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for TownePlace Suites Boston Logan Airport/Chelsea
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

100 reviews

Review data

5 star reviews

61%

4 star reviews

18%

3 star reviews

13%

2 star reviews

5%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about TownePlace Suites Boston Logan Airport/Chelsea

Showing 1 - 10 of 100 reviews

Latest reviews (100)

R

Rebecca

15 Oct 2024 - 16 Oct 2024
reviewed on hcom

4 out of 5 stars

Comfortable beds, convenient small kitchen and friendly staff. On time shuttle to airport. It’s right off the bridge/river - so a bit loud… and dirty windows… but doubt that’s the hotel fault… easy in/out for airport.
S

Shelby

17 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

Room was pretty quiet and clean. King suite had a small kitchen with full fridge, microwave, stove top, dish washer, and some dishware provided which was nice for a two week stay. Intersection outside hotel seemed so, so loud with honking at all hours, with the larger trucks causing shaking on the fifth floor constantly. Not so much it was impossible to sleep, but it was very noticeable. Overall pretty good, but man the traffic outside was really a bummer. Free shuttle to airport was definitely a plus (call to set that up/to get picked up, as I didn't see that mentioned anywhere other than reviews).
T

Timothy

2 Oct 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

Just an over-night stop for the airport. Good proximity and has a complimentary shuttle bus to the terminal.
K

KARL

18 Jul 2024 - 19 Jul 2024
reviewed on travelocity

5 out of 5 stars

We really appreciated the early morning shuttle to the airport. Thank you!
W

William

27 Jun 2024 - 28 Jun 2024
reviewed on hcom

5 out of 5 stars

Friendly staff, very convenient to Logan when traveling.
J

John

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient to the airport and hotel and staff were nice. Shuttle to and from the airport is very nice. Very noisy but hotel did provide ear plugs. Not in the nicest part of town- but property itself was safe and secure. Would stay there again.
S

Steven

27 Jun 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport and metro system
T

Tommy

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

The hotel is nice, rooms too. The neighborhood is ok but enough close to the airport to be efficient.
D

Donald

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

Although we had a reservation through hotels.com, we never wound up staying at TownePlace. When we called to have the shuttle pick us up at the airport—a second time—we were told that there had been a water leak at the hotel and therefore our room was unavailable. They did arrange with a nearby hotel, Residence Inn, to provide us a room. And they did have their shuttle drive us to the Residence Inn. So, the difficulty was ultimately resolved. However, it would have been nice to have been notified about the situation before our arrival. Two overall comments about the situation: 1) TownePlace had the paperwork for the room transfer already printed up when the shuttle arrived at the TownePlace; 2) We wound up waiting over 45 minutes for the shuttle to pick us up at the airport.
N

Nan

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

4 out of 5 stars

Free shuttle stops at midnight.
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