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Comfort Inn

2 1/2 star rated hotel
8.6/10 Excellent
(925 verified Hotels.com guest reviews)
See real reviews (17)

generated by AI based on family reviews

Overview

The Comfort Inn receives mostly positive feedback, with guests frequently praising the cleanliness and comfort of the rooms, as well as the convenience of its location and the quality of the complimentary breakfast. Many appreciate the easy access to the hotel and the ample parking available. However, some reviews mention issues such as thin walls, outdated amenities, and inconsistent experiences with breakfast quality. The hotel may not be suitable for those with sensitivities to potential musty odours.

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Charleston, Comfort Inn is in the city center and near a train station. The area's natural beauty can be seen at Wallace Hartman Nature Preserve and Walt Powell Park, while West Virginia State Museum and Mountain Stage are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at BB&T: ATM Location - Wv Power Ball Park or Appalachian Power Park.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast available weekdays 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Tile flooring in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Conveniences

Elevator
Vending machine

More

Renovated entire property - July 2021
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Comfort Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

65%

4 star reviews

12%

3 star reviews

12%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn

Showing 1 - 10 of 17 reviews

Latest reviews (17)

R

Robert E.

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Did a one night stay at this property on our way North from Florida. Found property to be well kept with clean and well maintained bathroom and bedroom areas. Parking was easy and a hot breakfast was served in the morning. If you’re traveling with kids, property was accommodating and included an outdoor pool. Shopping and offsite restaurants are close by. This property is great for a short or medium long stay.
R

Robert

4 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

Easy access while traveling. Nice clean modern room and at a good price (highest rated hotel in the nearby vicinity).
P

Peggy

27 May 2024 - 28 May 2024
reviewed on hcom

4 out of 5 stars

Easy to find off our route. McDonald's across parking lot was convenient. Nice view of river behind. Room was clean. Breakfast was good.
S

Scott

14 May 2024 - 15 May 2024
reviewed on expedia

5 out of 5 stars

Right off the interstate plenty of parking.
M

Maureen

20 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

As with all hotels, the floor in the room always turns my socks brown but otherwise, a decent hotel. Felt safe and it was quiet. We traveled with two toddlers. All was fine. The coffee machine at breakfast was fabulous; it made me a frothy latte that made my morning. They had hot breakfast foods like eggs and sausage as well as the usual staples. Nice seating area. Matt at the front desk was nice.
K

Karen

3 Mar 2024 - 4 Mar 2024
reviewed on hcom

5 out of 5 stars

We were on our way driving South and needed a good rest for 1 night. The room was clean and equipped with everything we needed. Comfortable bed and good towels. TV could use some work for a clear picture but were only briefly watching morning news.
A

Andrea

8 Feb 2024 - 9 Feb 2024
reviewed on hcom

5 out of 5 stars

We stayed one night on our way through to NC. The front desk staff were friendly and helpful. Our room was on the first floor and was clean and very comfortable. The sheets were amazing for a hotel bed! The walls are a bit thin and we could hear the room next to us talking briefly. The worst was that they were up at 2:30am getting ready and we could hear the shower go off and on as everyone was getting ready. Would not have been an issue if it was a more normal time in the morning. The breakfast was typical continental with the waffle station, pastries, and cereal. They did offer scrambled eggs and sausage as well. There was an attendant so every thing seemed to stay in stock. We would stay here again, but knowing we are taking a risk with who we end up next to.
s

scott

25 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

I do a lot of traveling being retired.This last trip I stayed at 3 different hotels.The Comfort Inn @Charleston WV was by far the best overall hotel I have stayed in.I am retired military and when I say this hotel was clean and spotless! The beds were the most comfortable I have slept in. Being located next to the interstate I slept like a baby no noise! We left early so I cannot rate breakfast but was offered muffins when we left.Also this was the lowest priced hotel I have stayed at in a very long time. 5 stars!
S

Susan

13 Sept 2023 - 14 Sept 2023
reviewed on hcom

5 out of 5 stars

We needed an inexpensive hotel while traveling cross country to a funeral and this was the perfect place. The hotel is updated. The breakfast was good. The desk staff was wonderful and very considerate of locating us on the first floor after we mentioned that we were bringing our bicycles into the room. We will keep this hotel at the top of our list for the next cross country trip.
S

Shane

3 Feb 2023 - 4 Feb 2023
reviewed on travelocity

5 out of 5 stars

Nice clean hotel, friendly staff, and good parking with a trailer.
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