Days Inn by Wyndham Charleston WV

the beds were terrible and had a cigarette burn on it, in the non-smoking room. The sing was outside of the bathroom. The toilet flushed so loudly, and there was no room for anything. The microwave didn't work, it would spin and was on but would not heat. There was no light bulb in the lamp. The windows were dirty, and it was hard to see out of them. The tub was so small, i skipped the shower. No breakfast, parking was sketchy af. No elevators, and they gave us the room we had to climb and walk around the building for even though we passed a dozen empty rooms. There were no redeeming factors. Will not return.

The staff are all very nice people. The building is under construction with limited parking. There are ants in the room and there were some small flying insects, perhaps fruit flies. There were no batteries in the tv remote. When I did get batteries, ESPN was not available, and I missed the Wimbledon finals which was the only time I turned on the television. It's all good though. I understand a lot of the problems come from construction, etc. I'm not complaining. You asked, I told.

I usually don’t bother write reviews but this I had to take the time to write. This was the absolute WORST hotel I have ever stayed at! And I am plenty used to staying at the cheapest places available when traveling. I would of rather almost slept in my car then sleep here. The tv didn’t work there wasn’t even any cable the shower was leaking and spraying water all over the walls and soaking the entire bathroom just to take a shower for 5 minutes there was what looked like insects and (possibly) bed bugs in there as well. In Addition to all of this, the area around the place is extremely unsafe and I could see what looked obviously like prostitutes walking around the hotel and out of rooms. There was also plenty of homeless people loitering and staying in the parking right where all the cars are and they looked like they were trying to see which cars were unlocked to steal whatever was inside. And management was completely aware of all these problems and chose to just sit there and ignore all of it even after I brought it to his attention he simply said “well what do you want me to do" and looked like he was definitely under the influence of something. Do NOT stay here! ive stayed at cheaper priced hotels than this one that were 3x as better than this dump!

The room smelled like smoke. The fire alarm was covered with a plastic bag. There is a fresh stain underneath the sink. The sink wasn’t cleaned. The bathroom reeked of smoke and urine. The toilet wasn’t clean. There were cobwebs hanging from the picture above the bed. The clerk put me in a room at the back of the building. I went to check it out. There was no parking or road back there. Just construction debris. So I had to leave my car parked in the front of the people where people were congregated on the walkway. I asked for a room at the front of the building said she didn’t have one, but I could tell one was empty (curtains open) when I arrived, and when I left. Right outside my door with a bunch of construction debris.

The room doesnt look like the online posted, no breakfast, blood on the sheets and blanket, dirty room, unfriendly person that checked us in, in a very bad area, drugs and homeless living in the hotel and back parking lot. Our car was hit and the person took off the office manager wouldnt check the cameras for us to see who hit us even though we seen on the screen our car was clearly on camera. I wouldnt recommended this unfriendly dirty hotel to anyone. They have better hotels in the area, saving 20 bucks a night isnt worth your safety!

This place terrible , my room was in back 1 floor, room all dirty, plenty fly on room, when I say to front desk I am disabled want room first floor whit easy parking ,, send me on back...don't go there, no pool, no breakfast

First problem was at checkin. There was a $50 surcharge for our golden retrievers that we had not been informed of at the time we reserved the room. Second, no cancellation without fee to allow us to go to red roof that was in the same parking lot. The HVAC in the room needs cleansed and the mold - mildew killed. The heavy cigar smell was quite obnoxious. I am an automotive master tech so I know there is a recess to clean and sanitize HVAC.

When booked through hotels/booking .com I was trying to find some decent price we were coming just to let kids sleep from driving for few hours! Arrived and was at the wrong location the directions took us to comort inn / quality inn wasn’t right place was told across road went to knights inn holiday inn nope all wrong here it was that it was a super 8 in small writing on sign said holiday inn! Supposed have two queen beds&breakfast. No queens only had doubles our room floor looks like hasn’t been swept in a long time dead bugs on floor and corners of the room, not at all as pictured on the site just the same bed cover is about all there are no lamps on wall no pictures the one bed literally is smashed up against the heating cooling unit the room is very very tiny and over crowded poor lighting outside,not a lot of parking or so we seen coming in late at night. No breakfast they said even thought my booking said free breakfast. At check in said the top floors was super 8 the bottom two were days inn which made no sense to me and is why we couldn’t find it even with maps. The room stinks it’s got musty cigarette smell and only top floor the gas is was smoking! Very disappointed. My son went to warm his food that we had got on the way and opened the microwave it was rusted out and absolutely disgusting paint chipping rust flaking I immediately had to throw away his food he had laid in it waiting. The shower head barley put out water and no hot water Luke warm is all.

Upon checking was advised all handicapped rooms were undergoing remodel procedures, I’m certain we have a federal law forbidding this the check in desk was occupied by the rudeness person have have encountered in my entire life, as I’ve travelled quite frequently thru out my life and yes stayed at comfort inn quite often never again . All receptacles are over feed rest are unable to maintain contact with devices in need of overnight charging etc being assured ill never choose a days inn for the remainder of my life Hotels.com is also a customer disaster

When I travel, I don't want to spend a lot of money on a hotel stay. Thus for $69 per night I don't have high expectations. All I want is a comfortable bed, a hot shower, heating/air conditioning that works, and a TV that works. The hotel did do okay to meet those expectations, but I would not give them high praise. The bed mattress was firm and comfortable but the pillows were too soft. In fairness I have been in Hilton's, Hyett Regency's and Ritz Carlton's and the pillows were not any better. Why can't hotels ever have decent bed pillows? Other noted areas of concern include at room not carpeted, an ice machine that didn't work most of the time, internet service that was not available half the time, a shower that took a long time to deliver hot water that was never very hot, a TV on a small screen, and air conditioning that kept the room marginally comfortable.