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Sonesta ES Suites Charleston

3 star rated hotel
9/10 Excellent
(870 verified Hotels.com guest reviews)
See real reviews (26)

generated by AI based on family reviews

Overview

The Sonesta ES Suites Charleston offers spacious suites, perfect for families or groups, with full kitchens and comfortable beds. Guests consistently praise the friendly and helpful staff, as well as the convenient location near the airport – about a 5-minute drive. While the breakfast is described as tasty and well-stocked by some, others have found it more of a 'grab-and-go' style and potentially limited depending on the time of arrival. The hotel also boasts a pool and a fitness centre, although the latter is described as relatively small. Note that there is a parking fee, and some guests have commented that parking can be tight, particularly during busy periods.

About the hotel

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite.

Nearby attractions

Located in Charleston, Sonesta ES Suites Charleston is near the airport. Cabin Creek Quilts and Jefferson Park are local attractions and those in the mood for shopping can visit Plaza East Shopping Center and Charleston Town Center. Looking to enjoy an event or a game while in town? See what's happening at BB&T: ATM Location - Wv Power Ball Park or Appalachian Power Park.

Popular amenities

Parking

Self parking on site (USD 5 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

2 on-site accessible parking spaces
Ceiling hoist
Elevator
Elevator door width (inches): 36
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Stair-free path to entrance
Stairway handrail height (inches): 38
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 42

Things to do

Fitness center
Outdoor pool

Outdoor

BBQ grill(s)
Picnic area

Conveniences

Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sonesta ES Suites Charleston
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

26 reviews

Review data

5 star reviews

58%

4 star reviews

27%

3 star reviews

12%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Sonesta ES Suites Charleston

Showing 1 - 10 of 26 reviews

Latest reviews (26)

M

Marsha

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

3 out of 5 stars

Flashing green light on ceiling smoke/CO2 detector disrupted sleep. TV picture quality was poor. Room was clean. Appreciated dispensers in shower. Was also able to check in early. Front desk gentleman was kind at 4 AM — made coffee as I waited for ride to airport.
K

Kimberly

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Great evening spent prior to our vacation. Our flight was one of the first out. The staff working were absolutely amazing. We stayed with a couple friends in the two bedroom room. It was very nice quiet and a great start to our vacation. Thanks to the staff that were so helpful and kind to all the guests.
K

Kristina

3 May 2024 - 4 May 2024
reviewed on expedia

4 out of 5 stars

We always stay here when traveling to see family and never had an issue until this stay. We had to change rooms because the bedspread had a huge wet spot that looked like the cleaners just tried to clean up pee and poop. It was disgusting, but they allowed us to switch rooms.
R

Robert

29 Dec 2023 - 30 Dec 2023
reviewed on travelocity

5 out of 5 stars

Everyone who works here is extremely friendly. After a long day of traveling, it's nice to be greeted by a friendly face. This is our second stay and we'll continue to choose this hotel for our stay. We have 2 dogs and the design of the facility makes it very easy to travel with them. The breakfast is also tasty and has many choices.
B

Barbara

17 Nov 2023 - 19 Nov 2023
reviewed on travelocity

5 out of 5 stars

This was away from downtown, so quiet...except for someone's barking dog! Easy to get to, once we realized it was out of the way. The 2 br suites are ideal for single people traveling together. The lady in breakfast area was so sweet and kind. The light in bedroom needed bulbs, but otherwise all was ok.
B

Beth

17 Oct 2023 - 18 Oct 2023
reviewed on travelocity

3 out of 5 stars

Front desk staff very friendly and welcoming. Rooms clean and comfortable. Didn’t like $5 parking fee for hotel with plenty of parking available
M

Melissa

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We loved the beautiful hotel setting, ease of parking, the spaciousness of the studio room and the lovely southern hospitality of the front desk staff, not to mention the well-stocked breakfast area and the cleanliness of the entire property.
M

Michael

24 Sept 2023 - 25 Sept 2023
reviewed on hcom

5 out of 5 stars

We stayed at the Sonesta and the end of a white water camping trip with the family. Very nice suites with kitchen and fridge. Family felt beds were very comfortable. I am a heavier guy and found them to be too soft. Very clean. Staff is very polite and helpful. Pool was clean. Breakfast had eggs and meat for me, potatoes, cereal and pancakes for the kids. 3 different coffee levels. Convenience store for snacks in lobby. We would stay here again in a heartbeat. 5 minutes to the airport if needed.
O

Olena

13 Aug 2023 - 14 Aug 2023
reviewed on travelocity

5 out of 5 stars

This is my first time at this hotel, Me and my family really enjoyed how clean it was, parking was great, and workers are very polite, and nice. For the price of this hotel I would highly recommend this hotel.!
R

Robert

15 Jul 2023 - 17 Jul 2023
reviewed on travelocity

5 out of 5 stars

Nice quiet property up on the hill above Charleston. Room was very spacious and had everything we needed for a comfortable stay. Great outdoors pool and games area. Staff were very friendly and efficient. Plenty of parking. Hotel is away from the town area so a car is needed to get around. Great to have a full kitchen so that we could eat in our room. Would definitely stay here again.
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