1/29
- Home
- Clevelandhopkins International Airport
- Best Western Airport Inn & Suites Cleveland
Best Western Airport Inn & Suites Cleveland
2 1/2 star rated hotel
7.6/10 Good
(1004 verified Hotels.com guest reviews)
See real reviews (87)
generated by AI based on family reviews
Overview
The Best Western Airport Inn & Suites Cleveland is a convenient option for travellers, offering easy access to Cleveland airport via a complimentary shuttle service. Guests consistently praise the helpful and friendly staff, who go above and beyond to assist with transportation needs. The hotel also provides a complimentary hot breakfast, appreciated by many for its variety and quality. However, please be aware that some guests have noted that the hotel is undergoing renovations, which may affect parking and the overall appearance of the property. Further, some reviews highlight issues with the hotel's elevator and the cleanliness of rooms, which may vary.
Guest highlights
Helpful and friendly staff
Convenient airport shuttle service
Good quality complimentary breakfast
About the hotel
Nearby attractions
Located in Brook Park, Best Western Airport Inn & Suites Cleveland is in an area with good airport proximity. Detroit-Superior Bridge and Allen Theatre are local landmarks, and some of the area's activities can be experienced at Edgewater Pier and Swings-N-Things. Looking to enjoy an event or a game while in town? See what's going on at OBM Arena, or consider a night out at Jacobs Pavilion at Nautica.
Popular amenities
Parking
Free RV/bus/truck parking on site
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: WiFi (USD 1 per stay)
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Food and drink
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 AM–9 AM
Room service available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Things to do
24-hour fitness center
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
More
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for Best Western Airport Inn & Suites Cleveland
4 out of 5 stars
87 reviews
Review data
5 star reviews
- 43%
4 star reviews
- 32%
3 star reviews
- 8%
2 star reviews
- 7%
1 star reviews
- 10%
We have selected a sample of reviews which reflect what travellers have said about Best Western Airport Inn & Suites Cleveland
Showing 1 - 10 of 87 reviews
Latest reviews (87)
A
Ann
10 Sept 2024 - 11 Sept 2024
reviewed on hcom
1 out of 5 stars
When I arrived I was informed that the elevator didn't work and my room was on the 3rd floor. My husband and I are senior citizen and have no business hauling luggage up 3 flights of stairs. After sitting in the parking lot for 15 min. trying to figure out how to get in touch with Hotel.com (to no avail) we were finally helped to get to our room. What a mess.
S
Shemeaka
12 Oct 2024 - 13 Oct 2024
reviewed on hcom
5 out of 5 stars
We stop here for a short layover to get some rest. It was good for just that I wouldn't recommend staying long periods of time. The staff was friendly from the lady who picked us up to the guy that check this in and check this out. The hotel is old and it kind of looks like a local mom and pop kind of place with some homemade holiday decorations. We did not have the breakfast but the apples and bananas were fresh and delicious. I would say it's decent for the value.
T
Tamara
11 Oct 2024 - 12 Oct 2024
reviewed on hcom
5 out of 5 stars
Easy access to and from the airport!
Parking is $10 a day on site.
Staff was very helpful and gave great service.
B
Bernadette
9 Sept 2024 - 10 Sept 2024
reviewed on hcom
4 out of 5 stars
Beds were good, breakfast was nice, it was quiet and convenient to airport. Stayed one Wed night then again the following Mon--in the same room. The sink drainage was never improved, kleenex was never replenished, and shower is very weak but was warm.
D
Diana M
8 Aug 2024 - 9 Aug 2024
reviewed on hcom
3 out of 5 stars
Due to a tornado, much of the hotel was without power. My room had air conditioning, but no power. I think a discount would have been nice.
I can't really give a reliable review because so few things were operational. I had to carry my suitcase up 3 flights of stairs. I am 75 years old!
A
Angie
11 Aug 2024 - 12 Aug 2024
reviewed on hcom
5 out of 5 stars
Super quick pick up from for airport and drop off the next morning at the car rental location. Breakfast had a great selection. Fresh fruit.
e
erin
22 Jul 2024 - 23 Jul 2024
reviewed on expedia
2 out of 5 stars
Our room smelled like BO, stains on the carpet and bed, filthy curtains, mold in bathroom, and carpet was wet in places. Elevator was also broken so emergency exit doors were open to anyone who cared to walk in. If I hadn't been exhausted from traveling, I would have gone elsrwhere.
m
martha
18 Jul 2024 - 22 Jul 2024
reviewed on expedia
3 out of 5 stars
Floor in room was dirty, carpet really needed sanitizing, the bed was comfortable...
elevator broke down so we had to carry luggage up 3 flights of stairs, breakfast was limited with toaster breaking down ... In total the hotel rooms really need a face lift
A
Aline
16 Jul 2024 - 18 Jul 2024
reviewed on expedia
4 out of 5 stars
I was so grateful for the shuttle service in the middle of the night. Our flight was delayed and we didn't get in until 2am. They were able to pick us up and then to get a car the next morning. I can't say thank you enough.
M
Michelle
16 Jul 2024 - 17 Jul 2024
reviewed on expedia
5 out of 5 stars
Close to airport
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com
Similar Hotels
Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel
Brook Park
0
Travelodge by Wyndham Cleveland Airport
Brook Park
0
Extended Stay America Suites Cleveland Middleburg Heights
Middleburg Heights
0
Comfort Inn Cleveland Airport
Middleburg Heights
0
Sonesta ES Suites Cleveland Airport
Middleburg Heights
0
Hampton Inn & Suites Cleveland-Airport/Middleburg Heights
Middleburg Heights
0
Red Roof Inn Cleveland Airport-Middleburg Heights
Middleburg Heights
0
Hilton Garden Inn Cleveland Airport
Cleveland
0
The Orbit Hotel, Trademark Collection by Wyndham
Cleveland
0
Extended Stay America Select Suites - Cleveland - Airport
Cleveland
0