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- Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Cleveland Airport
3 star rated hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (47)
generated by AI based on family reviews
Overview
The Hilton Garden Inn Cleveland Airport is praised for its convenient location near the airport, with many guests highlighting the ease of the shuttle service. Clean, comfortable rooms and friendly, helpful staff are frequently mentioned. The on-site restaurant also receives positive comments for its delicious food. However, some reviews mention ongoing renovations and occasional issues with the shuttle service's reliability and availability, as well as some concerns about cleanliness and maintenance in certain areas. A paid-for continental breakfast is also noted, though some guests did appreciate the early morning shuttle to the airport.
About the hotel
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Nearby attractions
Located in Cleveland, Hilton Garden Inn Cleveland Airport is near the airport and near a train station. The area's natural beauty can be seen at Lake Erie, while Christmas Story House and Rock and Roll Hall of Fame are cultural highlights. Looking to enjoy an event or a game? See what's going on at Progressive Field or FirstEnergy Stadium.
Popular amenities
Parking
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
1 bar
1 restaurant
Room service available
To-go breakfast available for a fee daily 7:00 AM–9:00 AM: USD 12 for adults and USD 6 for children
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
Fitness center
Indoor pool
Spa tub
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
More
Fireplace in lobby
Romance packages available
TV in lobby
Reviews that mention...
Hotel Reviews
for Hilton Garden Inn Cleveland Airport
4 out of 5 stars
47 reviews
Review data
5 star reviews
- 53%
4 star reviews
- 23%
3 star reviews
- 13%
2 star reviews
- 4%
1 star reviews
- 6%
We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Cleveland Airport
Showing 1 - 10 of 47 reviews
Latest reviews (47)
A
Ann
19 Oct 2024 - 21 Oct 2024
reviewed on hcom
4 out of 5 stars
Pleasant stay overall. Staff accommodating and friendly.
Not much nearby, as far as food goes.
Probably best for business travel-clean room but really poorly lit.
B
Ben
22 Jul 2024 - 23 Jul 2024
reviewed on expedia
5 out of 5 stars
Close to airport
C
Craig
16 Jul 2024 - 17 Jul 2024
reviewed on expedia
1 out of 5 stars
Currently I’m getting charged from them on my credit card and there shouldn’t be. We literally just stayed the night. Not happy with the unfriendly staff.
Not happy about not being able to leave your car until you return from vacation. Shuttle service available is kind of misleading. There were no signs about parking. Won’t be staying there again.
C
Charlene
30 Jun 2024 - 1 Jul 2024
reviewed on expedia
5 out of 5 stars
We were there just overnight to catch an early flight. The shuttle was greatly appreciated. All of the staff we encountered in our very short stay were very nice and professional. Our room was beautiful and clean. I will definitely stay here on my next visit.
R
Rob
24 Jun 2024 - 25 Jun 2024
reviewed on expedia
5 out of 5 stars
Staff were all lovely, the shuttle to the airport was convenient, rooms were clean and well appointed. Would stay again.
T
Tasnuva
1 Jun 2024 - 2 Jun 2024
reviewed on expedia
4 out of 5 stars
Night time airport shuttle was not convenient. Stopped early!
J
John
28 May 2024 - 29 May 2024
reviewed on hcom
5 out of 5 stars
Great place to stay before an early flight. No frills, but clean a great staff.
D
David
15 May 2024 - 16 May 2024
reviewed on expedia
3 out of 5 stars
Place had a strong smell of industrial cleaner, limited parking.
T
Theresa
12 Apr 2024 - 13 Apr 2024
reviewed on travelocity
4 out of 5 stars
My flight was delayed and i had to return to my room to regroup. The staff took great care of me and let me check out late! Thank you
D
Daniel
12 Apr 2024 - 13 Apr 2024
reviewed on travelocity
3 out of 5 stars
Convenient enough to airport but a bit run down and in need of renovation.
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