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Des Lux Hotel

3 1/2 star rated hotel
9.6/10 Exceptional
(1004 verified Hotels.com guest reviews)
See real reviews (36)

generated by AI based on family reviews

Overview

The Des Lux Hotel is a highly-rated boutique hotel in Des Moines, praised for its stylish decor, spacious rooms, and exceptional customer service. Guests consistently mention the friendly and helpful staff, who go above and beyond to assist with requests and provide local recommendations. The complimentary breakfast is a major highlight, described as a substantial and varied buffet offering a wide array of options. Convenient parking is available in a nearby garage, although it incurs a charge. While some guests note that the hotel is located downtown and can therefore be noisy at times, many appreciate the hotel's proximity to various attractions, restaurants, and the skywalks connecting major buildings.

Guest highlights

Exceptionally friendly and helpful staff
Generous and varied complimentary breakfast
Spacious and well-appointed rooms
Convenient parking (although a charge applies)

About the hotel

Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a spa tub, valet parking, and spa services. Housekeeping is available on request.

Nearby attractions

Des Lux Hotel is located in Downtown Des Moines, a neighborhood in Des Moines, and is near the airport. Outlets of Des Moines and Jordan Creek Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Iowa State Fairgrounds and Blank Park Zoo. Looking to enjoy an event or a game? See what's going on at Wells Fargo Arena or Iowa Events Center. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Covered self parking on site (USD 10.00 per day)
Covered valet parking on site (USD 25 per night)
Free roundtrip airport shuttle from 8:00 AM - 9:00 PM
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking options include a garage

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
Free continental breakfast available daily 7:00 AM–10:00 AM

Spa

Massages

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Luggage storage

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Sauna
Spa services
Spa tub
Steam room

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Water dispenser

More

Fireplace in lobby
Romance packages available
Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Des Lux Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

36 reviews

Review data

5 star reviews

83%

4 star reviews

8%

3 star reviews

3%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Des Lux Hotel

Showing 1 - 10 of 36 reviews

Latest reviews (36)

S

Samantha

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

Very clean hotel with excellent service from staff. Parking is easy across the street, but you have to pay for parking.
D

Deanna

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Great property! Upscale and personal feel. Beautiful decor. Sparkling clean and convenient, reasonably-priced parking in garage across the street. Gorgeous rooms and awesome breakfast. Location is perfect for the Des Moines Art Festival and other events downtown. Friendly staff and lots of great dining nearby. Wonderful stay! I will be back!
S

Sara

16 Jul 2024 - 18 Jul 2024
reviewed on expedia

5 out of 5 stars

Fun decor! Hot tub was great. I appreciated the shuttle service from the airport. Nice bar in the lobby. Overall, really liked this hotel!
Y

Yonghua

18 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Very friendly staff, free shuttle to the airport, located in the downtown area which has skywalks connecting all major buildings, excellent complimentary breakfast, the rooms have huge space, and are well modeled
M

Megan

12 May 2024 - 13 May 2024
reviewed on expedia

5 out of 5 stars

My husband and I stayed here while traveling (halfway point). Upon arrival the staff was friendly, room was clean and spacious, breakfast options were great!
A

Arthur

16 May 2024 - 18 May 2024
reviewed on expedia

5 out of 5 stars

The Hotel is absolutely Gorgeous.The staff is extremely friendly and helpful especially Zach at the fro t desk. Have us wonder restaurant options with a free shuttle ride too and back if we didn’t want to walk. We were in town for a concert at Wells Fargo Arena and got a complimentary shuttle saving us an Uber ride. Zach is right Best Martinis in Des Moines ( he dared us to proof him wrong- we couldn’t ) Small Hotel (51 rooms) in Downtown Des Moines is 5 🌟
A

Alyson

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel was the perfect size. Not too big or too small. Check in was seamless and parking was very close (across the street). The decor was beautiful.
J

Jody

10 Mar 2024 - 11 Mar 2024
reviewed on hcom

3 out of 5 stars

First of all there was no valet available and only parking was in ramp across the street. Hotel was beautiful and very nice spa. The bar was not opened and breakfast was cold ar 7:30 a.m. No restaurant or vending machine. Only snacks available in room for charge. Was a little noisy being downtown outside and bed was just ok but not extremely comfortable.
K

Kellie

23 Feb 2024 - 24 Feb 2024
reviewed on hcom

2 out of 5 stars

There was so much I wanted to like about this hotel but the overall experience fell flat. Our room hadn’t been used for what seemed to be a while and there was dust on the glassware in the bathroom and by the mini bar. Everything was closed around town or not open. No sort of food could be ordered at the bar. The staff was so nice and friendly but they had very little to offer in terms of additional service or suggestions for surrounding convenience and things to do while in town. God forbid anyone step out side the hotel to try and walk around in town, because it doesn’t feel safe at all. Sadly there were a lot of visible drug use we witnessed going on in the link walkway connecting the hotel to adjacent parking and apartments. Yikes!!!! Then at night we couldn’t sleep because there was someone literally Racing circles around the blocks of the hotel on a motorcycle until about 2 in the morning. I was exhausted and ready to leave in the morning. Goodbye Des Moines and Des Lux Hotel.
J

Jordan

20 Jan 2024 - 21 Jan 2024
reviewed on expedia

5 out of 5 stars

The hotel was beautiful and smelled so nice! We really enjoyed our couple’s massage. We walked a little over a block to a great Italian restaurant. Car felt safe in the parking garage across the street. Front desk staff was incredibly kind
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