Renaissance Des Moines Savery Hotel

The hotel was good overall. Nice bed, good sized room. The negative - check in took about 25 mins because she couldn’t find our room rate. Found the reservation but couldn’t find the rate. The room is spacious, but the bathroom is smaller than on most cruise ships. You can touch the back wall of the shower from the toilet. The stairs are also a bit confusing if you don’t want to take the elevator. Great location though. If you don’t want to pay for garage parking, go park on the bridge, it’s free.

We decided to spend the night in Des Moines. When I traveled for business, I always stayed at Savery and loved it and was always great. This time was different. Room was great, nice and cool with great bed. However I was not told that do not have a real restaurant anymore. The old one serves breakfast only. They have a bar that serves some food. We could not get service. All the dining places within walking distant had closed. If you are counting to have dinner in the hotel, this is not a good one

The hotel was situated in downtown Des Moines. The staff at the hotel were wonderful. It was closed to highways going East or West. However, the rooms are small and the bathroom smaller. Parking is $35 a day for valet parking. To park your car, the garage is not close. I had to bring my bags in upon arrival. While room service is available; there's a $5.00 fee for them to bring it to your room. I was working (personal laptop) from my room and it was a tight fit.

Check-in was easy and the covered parking was right across the street from the hotel. Hotel was nice and clean and the bed was super comfy.

I appreciated the shuttle service

Super friendly staff, plenty of accommodations in the hotel (food, bar, snacks). Multiple shops, restaurants, and bars within walking distance. Affordable offsite parking close by. Highly recommend for the area and price.

Neat building with lots of interesting history. Staff was great from check in to the shuttle driver and the bartender. Shuttle will drive you to anyplace within 2 miles of hotel. A nice perk

Location was great. A mini fridge would have been nice. Bathroom just too small. My husband wouldn’t have fit in it! Staff was excellent. Beds were comfortable. More convenient if parking garage attached.

Arguably one of the nicest hotels I have been too. Parking was weird but I got lucky with a parking space out front that was free on the weekends. 6$ uber ride took me across the river. 4 minute walk from the bars.

The room was nice. Everything else was disappointing. The staff...apparently Joe, Crystal, etc, were not working on July 7. Asked about parking. Desk attendant was more attuned to getting her grubhub than helping us. Literal disinterest from her. We later asked about shuttle service "i dont know someone may be out there" Its a non snoking hotel per the description. Yet the entrance and lobby smelled like weed. The bar, while the bartender was friendly, wasnt as advertised. Drinks came from a mix, and everyrhing was way overpeiced. I wouldve brought these concerns to the front desk, but from check in to general questions, i feel confident that no one wouldve cared. Seems to be the theme here. We had better customer service at the 2 hotels we had drinks at than we did at one we paid good money to stay at. Can't recommend this place.