Surety Hotel

About the hotel

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.

Nearby attractions

Surety Hotel is located in Downtown Des Moines, a neighborhood in Des Moines, and is near the airport and near theme parks. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Iowa State Fairgrounds and Blank Park Zoo. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours and outlet shopping. Guests appreciate the hotel's central location.

Popular amenities

Parking

Offsite parking within 98 ft (USD 25 per night)

Self parking on site (USD 25 per night; includes in/out privileges)

Street parking available

Wifi

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food and drink

1 bar

2 restaurants

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-20 per person

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Elevator

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Billiards/pool table

Outdoor

Outdoor entertainment area

Outdoor furniture

Conveniences

Elevator

Front-desk safe

More

Couples dining

Fireplace in lobby

Romance packages available

Smoke-free property

Show less...

Reviews that mention...

All reviews (31)travel (6)parking (20)ambience (6)clean (6)location (4)staff (9)travel time (3)check in / check out (1)restaurant (7)bed (1)

Hotel Reviews

for Surety Hotel

4 out of 5 stars

31 reviews

Review data

5 star reviews

48%

4 star reviews

13%

3 star reviews

13%

2 star reviews

19%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Surety Hotel

Showing 1 - 10 of 31 reviews

Latest reviews (31)

M

Michael

16 Jul 2024 - 17 Jul 2024

reviewed on expedia

5 out of 5 stars

Great hotel! I travel for work, and will definitely stay here again. I wish they would’ve had a small luggage table that I could’ve used for my suitcase.

M

Melissa

27 Jun 2024 - 28 Jun 2024

reviewed on hcom

5 out of 5 stars

Pretty hotel, comfortable beds, plush linens, nice toiletries and easy access to $25/night parking

V

Vicki

7 Jun 2024 - 10 Jun 2024

reviewed on expedia

5 out of 5 stars

Very nice hotel, great location. Clean, comfortable, and felt safe. The staff could not have been nicer. Every single person was helpful and friendly. We had a situation with a bicycle that had to be disassembled before we traveled, and they went out of their way to help. Great hotel experience. I would definitely recommend this place.

E

Erica

17 May 2024 - 18 May 2024

reviewed on expedia

2 out of 5 stars

A/C didn’t work in our room. They were full and we couldn’t be moved. Brought fans. Asked for discount and all we were given was free parking

E

Edgar

10 May 2024 - 12 May 2024

reviewed on expedia

3 out of 5 stars

Location is great, the bar is good cócteles, but they nite more Focus on the cleaning stuff and the parking is to Too far away in Spencer

R

Randy

27 Apr 2024 - 28 Apr 2024

reviewed on expedia

4 out of 5 stars

Parking is bad if you use the underground parking

C

Carrie

20 Apr 2024 - 21 Apr 2024

reviewed on expedia

5 out of 5 stars

This was a last minute reservation when another hotel was not what it presented itself to be online and we canceled right there at the front desk of the other hotel. This was a one night stop and walked in to check in 17 minutes after making the reservation online. We were in the system and the front desk gave us multiple parking options by the hotel and was very nice. Definitely unlike our experience at the other place. I have never been to Des Moines before and told my husband this would be a great hotel to come back to when we travel west from Michigan.

G

Garth M Carlson

10 Apr 2024 - 11 Apr 2024

reviewed on hcom

5 out of 5 stars

Nice bathroom and toiletries, cool space, comfy bed. Street parking was fine and saved me money.

D

Daniel

9 Mar 2024 - 10 Mar 2024

reviewed on expedia

2 out of 5 stars

Sat at the front desk for 5 minutes, hearing multiple front desk calls go unanswered before someone came up from downstairs to get me checked in. The floor in my room had a loose board in the flooring which was unsafe and caught my toe several times. The cable tv didn't work and when I asked the front desk they basically said they didn't know how to fix it. To park I have to drive to a unattached parking garage and validate every time . This hotel is a 3 out of 10 at best. The bar here was the only upshot as their tenders are very proficient.

J

Jaclyn

1 Mar 2024 - 2 Mar 2024

reviewed on hcom

5 out of 5 stars

We loved the Surety! We had a quick stop through Des Moines on a road trip with our dog and so happy we found it. Beautiful hotel; very dog friendly and a fantastic restaurant on site. Also safe heated underground parking to leave our truck with bikes in tow. Great stay - will definitely stay again the next time we are in Des Moines.