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Hilton Des Moines Downtown

3 1/2 star rated hotel
9/10 Excellent
(920 verified Hotels.com guest reviews)
See real reviews (32)

generated by AI based on family reviews

Overview

The Hilton Des Moines Downtown offers a convenient location in the city centre, with easy access to downtown via a skywalk system. Guests appreciate the hotel's connection to the skywalk, enabling them to explore the area without needing to go outside, which is particularly beneficial during inclement weather. The hotel also provides a shuttle service to the airport and locations within a two-mile radius, adding to its convenience. While the hotel boasts a beautiful property and exceptional customer service from some staff, it is important to note that on-site parking is limited and incurs a fee, often leading to guests having to park on the street. Several reviews mention high prices for food and beverages and some inconsistencies in service.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. An airport shuttle is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Downtown Des Moines neighborhood, Hilton Des Moines Downtown is connected to the convention center. Travelers eager for a bit of culture can stop by Science Center of Iowa, while those wishing to experience the area's natural beauty can explore Pappajohn Sculpture Park and Greater Des Moines Botanical Garden. Looking to enjoy an event or a game? See what's going on at Wells Fargo Arena or Iowa Events Center.

Popular amenities

Parking

Electric car charging station on site
Free roundtrip airport shuttle from 6 AM - midnight
Onsite parking includes off-street options
Secured self parking on site (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 AM–11:00 AM: USD 22.95 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

5 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Des Moines Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

32 reviews

Review data

5 star reviews

47%

4 star reviews

25%

3 star reviews

12%

2 star reviews

9%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Hilton Des Moines Downtown

Showing 1 - 10 of 32 reviews

Latest reviews (32)

J

Jaime

20 Sept 2024 - 22 Sept 2024
reviewed on hcom

4 out of 5 stars

Limited parking available. Had to park on the street one night.
T

Tim

25 Aug 2024 - 27 Aug 2024
reviewed on hcom

2 out of 5 stars

This hotel is all about extra charges. They want more than $4.00 for a 12 ounce can of coke. $28 for parking. They don’t have coffee out so you have to buy coffee. To greedy I will never stay there again.
K

Kenneth

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

Easy parking
M

Maria PRAVEEN Louis

8 Jul 2024 - 10 Jul 2024
reviewed on expedia

4 out of 5 stars

Location wise it’s good. But it’s little far from the airport
T

TIMOTHY

22 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

I didn't like you had to $28 a day for parking
R

Robert

7 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Walking distance to convention center. Hotel shuttle from and to airport. Also, anywhere within 2 mile radius. Excellent food at restaurant and room service.
K

Kyle

13 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

If traveling to a NASCAR event, it’s worth the 30:00 drive from this hotel vs staying at some of the places closer to the track. Friendly service. Great breakfast and selection of beer at the bar. Centrally located in Des Moines.
N

Nancy

6 Jun 2024 - 9 Jun 2024
reviewed on expedia

4 out of 5 stars

The room and the staff were fine, but the parking situation did not always feel safe. I had to park at a city garage and take the skywalk or walk outside, even when I saw parking spots available in the lot. Three different times there was a man sleeping or lying in the skywalk and I was alone.
L

Lynn

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Great shuttle service! Worth the price of hotel!
A

Allison

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Not enough parking
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