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Comfort Inn & Suites New Orleans Airport North

2 1/2 star rated hotel
8.2/10 Very Good
(1287 verified Hotels.com guest reviews)
See real reviews (197)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites New Orleans Airport North is praised for its convenient location near the airport, with many guests appreciating its proximity for early morning flights or late arrivals. The hotel also receives positive feedback for its clean rooms, friendly and accommodating staff, and a generally pleasant stay. However, reviews highlight significant inconsistencies regarding the airport shuttle service; while many guests praise its helpfulness, others report that the shuttle was unavailable during their stay. Additionally, some guests mention issues with room cleanliness, including reports of musty smells, poor water drainage, and lack of hot water. The hotel's restaurant and bar appear to be closed.

Guest highlights

Helpful and accommodating staff
Clean and spacious rooms

About the hotel

Nearby attractions

Comfort Inn & Suites New Orleans Airport North is located in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner with good airport proximity. Bourbon Street is a notable landmark, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game? See what's going on at Pontchartrain Center or Caesars Superdome. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free on-the-go breakfast available daily 6:00 AM–10:00 AM
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Garden
Pool sun loungers

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Inn & Suites New Orleans Airport North
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

197 reviews

Review data

5 star reviews

47%

4 star reviews

24%

3 star reviews

13%

2 star reviews

10%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn & Suites New Orleans Airport North

Showing 1 - 10 of 197 reviews

Latest reviews (197)

A

April

23 Oct 2024 - 24 Oct 2024
reviewed on hcom

5 out of 5 stars

My daughter had a 6am flight out of New Orleans airport, the location of the hotel was perfect. very polite and friendly staff even at midnight when checking in.
z

zulay

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

Very convenience stay after a cancel flight very clean and excellent service
j

jay

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

4 out of 5 stars

airport hotel - spent the night here as it is just a couple miles to the NOLA airport and we had an early morning flight to catch
L

Laura

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

2 out of 5 stars

Property is beautiful and super clean, staff welcoming and friendly, rooms and beds are more than comfortable… every thing is perfect unless you want to SLEEP. There is a continuous beeping, heard even from the lobby, like from a low battery on a fire alarm, that kept us up all night. We were there for a delayed flight so were already exhausted! When I asked what the insufferable beeping was, management laughed, said it was behind something and no one was small enough to get back and change it, had been beeping forever. If you like or need QUIET to SLEEP, this isn’t your place.
T

Tanga

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

5 out of 5 stars

Our soliders flight got rescheduled and the staff helped us secuing another night's stay. The pool was great & the shuttles made it easy to get back & forth
S

Signe

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

4 out of 5 stars

Close to airport, but noisy rooms. Bathtub in the room and bed was ok
C

CARLOS

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

4 out of 5 stars

Good hotel close to the airport for business stays. Rooms are nicely appointed, and with a microwave and fridge, which is very convenient.
R

Rita

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

5 out of 5 stars

This was a one-night stay after coming back from a 5 day cruse with 10 family members. My mother and I chose this hotel as it was close to the airport. We wanted to wind down before flying back home. The room was great, personnel super helpful; breakfast was great also. There was an issue with printing our boarding passes, but staff kept at it and found a solution. Exceptional customer service!!!
M

Melinda

13 Jun 2024 - 14 Jun 2024
reviewed on hcom

5 out of 5 stars

I stayed at this hotel twice in one week. Once when I had an early flight out and once for a late flight in. Hotel staff was awesome! I had the breakfast once and it was decent. The room was clean and comfortable. I felt it was a safe area as well. I will be staying here again.
A

Ankit

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel is very close to the airport. It is super clean and Tidy. Rooms are luxurious and the staff is really friendly. 10/10 recommended. They provide free shuttle service to airport as well.
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