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La Quinta Inn & Suites by Wyndham New Orleans Airport

2 1/2 star rated hotel
6.4/10
(1746 verified Hotels.com guest reviews)
See real reviews (215)

generated by AI based on family reviews

Overview

La Quinta Inn & Suites by Wyndham New Orleans Airport offers convenient proximity to the airport, making it a practical choice for travelers. Guests appreciate the generally comfortable beds and the friendly staff. However, several reviews highlight significant drawbacks, including unexpected parking fees, inconsistent room cleanliness, and issues with the hotel's upkeep and amenities, such as broken elevators, malfunctioning appliances, and a lack of adequate maintenance. The absence of an airport shuttle, despite past advertising, is also frequently criticised. Overall, the hotel presents a mixed experience with positive points overshadowed by numerous negative aspects.

About the hotel

Nearby attractions

In the suburbs, La Quinta Inn & Suites by Wyndham New Orleans Airport is in Kenner - Louis Armstrong International Airport, a neighborhood in Kenner with good airport proximity. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street. Louisiana Children's Museum and Audubon Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Uncovered self parking on site (USD 12.00 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for La Quinta Inn & Suites by Wyndham New Orleans Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

215 reviews

Review data

5 star reviews

19%

4 star reviews

18%

3 star reviews

26%

2 star reviews

15%

1 star reviews

23%

We have selected a sample of reviews which reflect what travellers have said about La Quinta Inn & Suites by Wyndham New Orleans Airport

Showing 1 - 10 of 215 reviews

Latest reviews (215)

A

Ashok

20 Oct 2024 - 21 Oct 2024
reviewed on hcom

1 out of 5 stars

The hotel was awful. They lied about having a free airport shuttle, and worse still, had the fire alarm go off 10 times (literally, no joke) in one night. And they didn't offer any compensation to us in apology. It was a joke. They are a joke.
W

Wagner Eduardo

26 May 2024 - 27 May 2024
reviewed on hcom

2 out of 5 stars

I stayed at this hotel because I arrived very late at the New Orleans airport and decided to stay there for just one night, so that I could arrive at my destination and the conference I was attending during the day. I paid the rate and they asked me to pay for a security deposit, saying that the amount would be refunded shortly after. I made all the payments but the amount was never refunded. When I contacted the hotel, they said that the card was blocked for this type of procedure and that they could not refund the amount. What surprises me is that my bank says that there are no restrictions on my card and that the hotel I stayed at later refunded the deposit amount normally. I don´t feel confortable with this situation. I´ve sent them some emails and there is no answer or any solution for this.
R

Regina

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

4 out of 5 stars

Decent hotel for the night before flying out of MSY!
R

Ryan

26 Jul 2024 - 29 Jul 2024
reviewed on hcom

1 out of 5 stars

You have to pay for parking there which we didn’t know until we arrived. The pool was shut being cleaned for 4 days. The room was never cleaned any of the days we stayed there. The breakfast is ok
A

Arnaldo

26 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Didn't like the parking
A

Allex

26 Jul 2024 - 29 Jul 2024
reviewed on expedia

1 out of 5 stars

There is not parking, you have to pay over for parking check this before toe spend your money
B

Brandie

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

3 out of 5 stars

It wasn't anything special. It was clean-ish (we found a lizard in our room). The AC was loud and the bathroom was okay. There were places to eat close by and the airport was only 3 miles away...
S

Shenita

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

3 out of 5 stars

Staff was welcoming and polite after a day of chaos at the airport. We only needed the room for a few hours. The room looked clean but had a little smell of urine. The hotel was around gas stations and places walkable to eat. It was a good place for a short stay close to the airport.
m

mark

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

1 out of 5 stars

I would not use the shower it was dirty the ceiling tiles were not in correctly it was push in like you hiding something in the ceiling and only one elevator working and rhe hallway smells moldy and got hit for a 12.00 chg for parking and nothing listed about it and at 230 am theree was no one at the desk. If I know about the parking i would have found a another place that is cleaner working
S

Sade

11 Jul 2024 - 16 Jul 2024
reviewed on expedia

1 out of 5 stars

I would not recommend anyone to stay at this property. It was very dirty and nasty had to use the stairs a lot. One elevator was down. A lot of hidden fees. Charging for parking was not worth it and certain debit cards is not accepted there terrible cleaning crew they do not clean the rooms everyday or even every other day and homeless people sleeping in the stairways at night makes staying there not safe
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