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Hampton Inn & Suites San Jose Airport

2 1/2 star rated hotel
8.8/10 Excellent
(674 verified Hotels.com guest reviews)
See real reviews (76)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites San Jose Airport is praised for its convenient location near the airport, typically described as a 3-6 minute drive, with a complimentary shuttle service adding to the ease of travel. Guests consistently highlight the cleanliness and modern updates of the rooms, and the friendly, helpful staff. While many praise the complimentary breakfast, some guests note that the hot food options aren't always consistently hot. Some negative points raised are the inconsistent availability of airport shuttles at all hours, and some reports of cold indoor pools, insufficient seating in some rooms, and occasional parking limitations.

Guest highlights

Convenient airport shuttle
Clean and updated rooms
Friendly and helpful staff

About the hotel

An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Hampton Inn & Suites San Jose Airport is located in North San Jose, a neighborhood in San Jose with good airport proximity. LEGOLAND® Discovery Center and The Tech Interactive are local attractions and those in the mood for shopping can visit Santana Row Shopping Center and Rivermark Village. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - 10:00 PM
Self parking on site (USD 10 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Multilingual staff

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites San Jose Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

76 reviews

Review data

5 star reviews

61%

4 star reviews

26%

3 star reviews

4%

2 star reviews

3%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites San Jose Airport

Showing 1 - 10 of 76 reviews

Latest reviews (76)

E

Elsa

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

The rooms were very nice and clean. Loved the shuttle to the airport.
C

Christine

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

4 out of 5 stars

Our first time at this hotel. Nice comfortable room and bathroom. We were thankful about getting into our room a bit early as our flight arrived before 9am. Didn't like the TV options - we prefer hotels that have Youtube and Netflix to connect to. We wanted to use the pool but didn't have time because we were in town for a concert with friends. Breakfast didn't look very interesting so we skipped. Appreciated the airport shuttle I'd stay again but hope they upgrade their TV options.
P

Peter

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

1 out of 5 stars

Horrible parking.
P

Patricia

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

Extremely easy check in, great location close to the airport.
T

Todd

17 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Went for a concert, and arrived early and front desk was able to get us in a room earlier than check in time which was very nice. Shuttle to the airport to hotel and hotel to airport was very convenient and was very fast. Thank you for a great stay.
S

Shaylee

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

They did charge 10$ per night fornparking, we arrived around midnight and the clerk waved our parking fees. I had brought cash for our stay not knowing of the 100$ deposit. And they waved the deposit. The room was rokmy, the bed very comfortable. Wifi cable indoor pool. The free breakfast was good had alot of different options. I would definitely stay here again. Not to mention, 6 min to Levis Stadium/ great america. Nice place
D

Debra

5 Apr 2024 - 7 Apr 2024
reviewed on hcom

4 out of 5 stars

I broke my arm and transferred the room to my son-in-law. I had booked 2 nights by mistake and requested a refund for 1 night but no-one was able to help me with that. You could give me a credit for the 1 night it would be highly appreciated. I did call Hotels.com and request a refund for 1 night and received an email stating the hotel manager never got back to Hotels.com regarding the refund. I am very disappointed.
G

Gabriel

30 Mar 2024 - 31 Mar 2024
reviewed on hcom

4 out of 5 stars

Overall it was a good stay. I had rewards points so it didn't cost as much otherwise I might have gone elsewhere. Service was great. The elevator broke diwn and the other was out of service. The swimming pool was very cold. The room wasnclean, comfortable, and well stocked. Locatin is good. We needed to go to the airport early in the morning and we were only 5 minutes away. Didn't get a chance to experience the complementary breakfast butbthat was by choice. I would say 4 stars solid.
k

kelli

31 Mar 2024 - 1 Apr 2024
reviewed on hcom

5 out of 5 stars

New hotel super convenient to airport 3 minutes away
Y

Yolanda

30 Mar 2024 - 1 Apr 2024
reviewed on hcom

4 out of 5 stars

Good place to stay near the airport. Only one elevator working during my stay so the sometimes it was a bit of wait but good overall.
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