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Days Inn by Wyndham Syracuse

2 star rated hotel
5.2/10
(1002 verified Hotels.com guest reviews)
See real reviews (23)

generated by AI based on family reviews

Overview

The Days Inn by Wyndham Syracuse receives mixed reviews. While some guests appreciate its convenient location and friendly staff, many express concerns about cleanliness, maintenance, and safety. Positive comments mention a comfortable bed, adequate breakfast, and 24-hour access. However, negative feedback frequently cites issues such as dirty rooms, broken amenities, a lack of safety, and the overall poor condition of the property. The hotel's proximity to the airport isn't explicitly detailed in the reviews.

About the hotel

Nearby attractions

Days Inn by Wyndham Syracuse is located in Syracuse. Armory Square and Cicero Historical Society are local landmarks, and travelers looking to shop may want to visit Shoppingtown Mall and Central New York Regional Market. Looking to enjoy an event or a game while in town? See what's happening at NBT Bank Stadium or Carrier Dome. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

Garden

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Days Inn by Wyndham Syracuse
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

23 reviews

Review data

5 star reviews

13%

4 star reviews

0%

3 star reviews

17%

2 star reviews

43%

1 star reviews

26%

We have selected a sample of reviews which reflect what travellers have said about Days Inn by Wyndham Syracuse

Showing 1 - 10 of 23 reviews

Latest reviews (23)

L

Laurie

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

1 out of 5 stars

Every time we went in or out we had to walk by smokers who congregate by the front door. Ironing board was broken. Juice dispenser broken. Breakfast selection was poor (2 kinds of bran cereals). Room was dirty…had to pull fridge out and it was disgusting. Looks like painting in room was done by a blind person. Breakfast area floor was sticky from syrup. Would not recommend mainly because we didn’t feel safe from all the people lurking in the parking lot and it is filthy.
T

Tomeki

6 Jun 2024 - 8 Jun 2024
reviewed on expedia

2 out of 5 stars

Only liked the easy parking and the customer services but I won't be back...Looking for a nice clean hotel to stay in when I travel for business
K

Keith

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

1 out of 5 stars

Unfortunately this hotel is very dirty. Smells awful. Everything is old, including the “updated” rooms which were haphazardly painted by noticeable amateurs. I’m traveling across country and out of all the cheaper options I’ve stayed at, this was by far the worst. I’d recommend avoiding this place.
J

Jessica

6 Jun 2024 - 7 Jun 2024
reviewed on travelocity

1 out of 5 stars

The hotel is dirty and swarming with shady people. I didn’t feel safe staying there with my kids. I reserved this hotel because we were traveling and passing through. I needed to do laundry and this hotel advertised they had laundry. When we asked where the laundry was we were told it was out of order. Not surprised by the look of the hotel. They have continental breakfast that I didn’t even bother trying because the place was filthy and I didn’t trust it. We did look though and there was very little to choose from anyway. This place is cheap and for good reason. The pictures they have posted are deceiving. Don’t waste your time!
J

JAMES H

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

1 out of 5 stars

Seems like the illegals that are housed reck the hotel for the travelling public
S

Samuel

11 Mar 2024 - 13 Mar 2024
reviewed on hcom

5 out of 5 stars

24hr Dennys and Dunkin donut next door. Plenty of parking. I checked in late & there was 24 hr attendant on duty. Contential breakfast but i was too comfortable to get up early for it. Only bad part was ice machine not working but there was frig in room. Would deffinetly stay there again if in area.
l

lew

12 Oct 2023 - 13 Oct 2023
reviewed on travelocity

1 out of 5 stars

Absolutely disgusting, beear cans garbage in parking lot, scary. People hanging outside drinking and smoking. Not near airport at all. Couch in room covered in greasy stains, carpet also dirty and stained. When heater came on smelled musty and dusty. Lamp next to bed did not work. Filthy, unsafe.
S

Steven

22 Sept 2023 - 24 Sept 2023
reviewed on travelocity

2 out of 5 stars

Haven't needed to stay in a hotel for quite awhile now, but had reason to travel to Syracuse, NY and stayed at the Days Inn on Thompson Road. First off, it's not the worst place I've stayed at, but what the website showed vs what I experienced were a little different. The pictures are all bright and inviting. However, this place looks as old and run down as I feel on most days. The faux leather headboard looks like somebody had a wild night of sex and scratched/ripped it all up. The freezer portion of the mini fridge had some reddish colored frozen stuff inside. The chair castors didnt roll easily on the carpet (they were not locked) There is no phone or alarm clock in the room. On the positive side, the room was quiet, the AC worked, the room was clean (aside from the freezer), the breakfast was good. There was the standard fare (eggs, sausage, cereal, waffles, toast, juice, coffee). One knock about the breakfast nook was the trash hadn't been emptied before the start of breakfast hours. I'm not a perfectionist, but why does management allow this run down condition to continue? The rugs in the 3rd floor hallway have many stains and is unraveling next to the elevator. The elevator fluorescent lights are missing the protective cover. I chose this hotel based on name recognition, past experience with the chain and location. Booked through Expedia (rated 3.5/5). While the rating was only slightly above average, I guess my "average" expects more, remembers the past.
M

Mark

19 Aug 2023 - 21 Aug 2023
reviewed on hcom

3 out of 5 stars

About what I expected for the price. Bed was comfortable. Room was clean and nice. Staff was helpful. Now for the issues: The walls of the elevator need to be washed. Stains on hallway carpets. Frequent smell of marijuana smoke. No ashtrays outside, so the parking lot was littered with cigarette butts. Breakfast on Sunday was better than expected, but on Monday the only food was waffles. On Sunday night, none of the television streaming services such as Netflix or Amazon Prime were available.
J

Joy

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

This was an emergency booking late at night after a flight delay. Hotel needs major cleanup and updating. Our room (224) had filthy carpets and furniture. Needed painting and bathroom fixture repair. Beds were clean and comfortable. Saving grace was the staff. They were wonderful.
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