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Executive East Syracuse Hotel

2 star rated hotel
6.2/10
(129 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

Based on the reviews, the Executive East Syracuse Hotel has significant issues requiring attention. Several reviewers reported unclean rooms, with issues such as dirty bathrooms, stained sheets, and floors that hadn't been cleaned. Additional issues included a lack of basic amenities like a coffee pot, a malfunctioning bathroom door, and musty smells. While some reviewers noted the quiet location and convenient airport access, the overwhelming consensus points to significant cleanliness and maintenance problems that detract from the guest experience.

About the hotel

Nearby attractions

Executive East Syracuse Hotel is located in East Syracuse. State Park at the Fair and Old Erie Canal Historic State Park reflect the area's natural beauty and area attractions include Black Mamba Skate Park and 5 Wits Adventure. WonderWorks and E.M. Mills Rose Garden are also worth visiting.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking

Conveniences

Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Executive East Syracuse Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

4 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

75%

1 star reviews

25%

We have selected a sample of reviews which reflect what travellers have said about Executive East Syracuse Hotel

Latest reviews (4)

D

Diedrich

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

2 out of 5 stars

Bathroom dirty, no water psi, tub ring floor creeking, bear bottle and cans covered parking lot
B

Bruno

8 Oct 2021 - 9 Oct 2021
reviewed on hcom

1 out of 5 stars

Gnats flying in the bathroom and bed area.
A

19 Aug 2024 - 20 Aug 2024
reviewed on hcom

2 out of 5 stars

Other guest in newly remodeled room was happy and said was clean. My room was not. Floors were filthy, hadn't even been swept or vacuumed in quite some time. Stained/ soiled sheets - not sure they had been changed from previous guest. Shower dirty. No coffee pot or one in lobby. Young man at desk very nice. Quiet location, great airport route.
A

4 Sept 2021 - 5 Sept 2021
reviewed on hcom

2 out of 5 stars

Building is pretty run down. Bathroom door was too “swollen” to close, fan cover missing, it took couple of tries to securely close the main room door. All could be overlooked if the mattress had provided cosy comfort and good night sleep, it didn’t. All smelled musty, and of other smoking induced odors. The room was said to be a smoke free one but it was on second floor up against outermost wall just where all the smokers gather (I was surprised they paid back the upfront $50 they charged during check in ) On parking lot they store a crappie, flat tired vehicle with no plates - enhancing insecurities, in my opinion. The desk attendant was polite and lovely.
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