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HomeTown Inn by Red Roof East Syracuse

2 1/2 star rated hotel
5/10
(1002 verified Hotels.com guest reviews)
See real reviews (29)

generated by AI based on family reviews

Overview

The HomeTown Inn by Red Roof East Syracuse offers mixed reviews. While some guests praise the convenient location, clean rooms, and friendly staff, many others report significant issues with cleanliness, maintenance, and overall condition of the property. Positive comments mention comfortable beds and a helpful front desk. However, negative feedback includes reports of unclean rooms, broken fixtures, pest infestations, and safety concerns. The property's condition and suitability for guests will vary considerably based on which room is allocated.

Guest highlights

Convenient location near the airport and downtown
Comfortable beds
Friendly staff

About the hotel

Nearby attractions

Located in East Syracuse, HomeTown Inn by Red Roof East Syracuse is in the suburbs and near the airport. Brooklawn Golf Course and Erie Canalway Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore State Park at the Fair and Old Erie Canal Historic State Park. Black Mamba Skate Park and 5 Wits Adventure are also worth visiting. Spend some time exploring the area's activities, including snowboarding, downhill skiing, and sailing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities

Accessibility

Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for HomeTown Inn by Red Roof East Syracuse
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

29 reviews

Review data

5 star reviews

17%

4 star reviews

7%

3 star reviews

3%

2 star reviews

21%

1 star reviews

52%

We have selected a sample of reviews which reflect what travellers have said about HomeTown Inn by Red Roof East Syracuse

Showing 1 - 10 of 29 reviews

Latest reviews (29)

j

jinsun

24 Oct 2024 - 25 Oct 2024
reviewed on hcom

4 out of 5 stars

Affordable and free parking. Late checkin supports(11pm). surrounded by many hotels! And closed to diner.
D

Dan

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

2 out of 5 stars

Easy parking, quiet building, clean linens. Bed spread was stained, pullout bed had blood stains, room was dirty, building was dilapidated and in disrepair. Coffee was terrible and no creamers. Sketchy electrical under AC units, wifi didn’t work, TV inoperable.
J

JOUNI

6 Oct 2024 - 7 Oct 2024
reviewed on hcom

3 out of 5 stars

I liked out stay at HomeTown Inn by Red Roof East Syracuse. I was there with my Ukranian friend who was surprised there were also hotels in America with same quality as in hes country. I really liked the reception because there was Egyptian workers who gave the hotel international feeling since it is near the airport. There was also many locals staying at the hotel and especially there were very friendly american hiphop style singers hanging out at the front of the elevators. First they looked scary because I have seen many rap music videos, but after I talk to them they were extremely friendly. Room was also decent quality. There was hot water, internet, beds with bed linen and towels which were ok for me, I also liked because there was a cockroach in the room which my friend tried to catch and it was funny to see him being afraid of the little bugs, television also had good channels and we were happy because most of the wall electric outlets did work, also free coffee in the room.
M

Madeerah

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

1 out of 5 stars

My fiancé and I walked in the room and walked out in less than 5minutes. When we entered the room we instantly smelled cigarette smoke. The furniture is old and stained. The bathroom toilet had a black ring in it and the non slip mat in the tub was filthy as well. We arrived to check in about 12a, so I was tired from traveling and attending the football game. To have to drive around searching for another hotel at that time and on the night of a Syracuse Football game was so stressful. Do yourself a favor and dont book
J

John

18 Jul 2024 - 20 Jul 2024
reviewed on expedia

1 out of 5 stars

Run down no telephones rubby dubby looking residents, 3 TV channells, grounds very unkept, people urinating in parking lot
t

tamer

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Clean room ,clean bathroom ,friendly staff ,nice location, near from airport and downtown, but when i went to my room and i tried to use the internet i found no signal but whe i asked the front desk the give me the right network so i can sign in thanks for the front desk team to help me to sign in in hometown inn internet network because i was trying with wrong one it was my mistake
M

Miro

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

I advice everyone to go there because room very clean and place very save and quiet, very good location, easy parking, friendly staff, 😀 👌
A

Amr

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Very nice place near from everything , room very clean ,near from airport and near from downtown and staff very friendly
J

Jacqueline

5 Apr 2024 - 9 Apr 2024
reviewed on hcom

2 out of 5 stars

This hotel is outdated and in need of a major upgrade. The cement was cracked in the hallways, cigarette butts littered the landscape, the tubs should be refinished or replaced and the drain was clogged. Housekeeping never payed a visit to clean our room during our 3 day stay. And there were potholes in the parking lot. The carpets should be steam cleaned or replaced. Not worth the money.
R

Rachel

15 Mar 2024 - 17 Mar 2024
reviewed on hcom

5 out of 5 stars

The beds were so comfortable!The front desk clerk was friendly and efficient.we came for a cheer competition and stayed the weekend it was quiet and just what we needed after our travels.
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