Country Inn & Suites by Radisson, Charleston South, WV

Great, perfect for weary travelers.

Area is okay- common areas okay condition the rooms were cleaner and provided what felt like sanitary conditions. I would stay again if traveling solo.

We were traveling the US by car using primarily interstates. Because of this, our hotels were very near the interstates, so they also catered to truckers. Typically we would hear very early risers get up and check out, turn on their big rigs and eventually head down the road. Just something to consider when you stop for the night. This particular hotel had an inoperable TV. When I tried to call the front desk, the phone had no dial tone. The ice machine had a sticky spout and I found it spewing ice onto the floor. Obviously this Country Inn needs an upgrade, although the beds were very comfortable with super-soft sheets. The room was clean. The woman at the front desk was friendly and helpful. You can’t always get want you want, but if you try sometimes…….you know the rest.

The front desk person was slammed when I got there. she was very nice, however. The room was nice for a pet room. I noticed that there were some fleas in it. The hotel was sold out, and I had no other place to go so I had to stay. I told the front desk person when I checked out. You can't avoid that when you are traveling with pets.

The parking lot was NOT lit up. There are no signs on the building indicating where the hotel is except when you are in front of the building. I came after dark and the hotel was very hard to find as well as the drive to the hotel. Once I got there everyone inside was great. It was clean and comfortable.

I called this hotel prior to booking to insure that my room would be saved for my arrival after midnight. When my wife and I arrived after a 3 hour flight delay the hotel informed me that there was no room available even though I had reserved and paid for one. They had no excuse for this other than a feeble possible glitch in online bookings being oversold. I am disgusted with them and will contact their corporate office on monday. Please refund my payment since they gave my room away.

We stayed here because we were traveling with our pet. Hotel is dated and run down. Staff was very friendly and helpful.

My kids were traveling to Ohio. This was the perfect place to stop. Thank you for keeping my kids safe!!

The front desk who helped us check was very helpful and nice as well as the lady who takes care of the breakfast- they were both good with customer relation. The place was also close to downtown. However, the parking lot is shared with the other hotel so take note if you are checking in late there will be no spot to park.

Parking lot is way too small, spaces are too tight and parking lot is not well lit. Bathroom had hair in tub and on toilet. Service was good though. Employees are kind.